Document Automation Specialist

Defense Logistics Agency•Jacksonville, FL
•Onsite

About The Position

This position involves managing the full administrative responsibilities for customer asset inventory management within their respective Area of Consideration (AOR). The role is responsible for the accounts payable (AP) and accounts receivable (AR) processes within the DLA Enterprise Business System (EBS). It requires collaboration with Branch Chiefs, Customer Relations Specialists, Order Specialists, and Billing Specialists to ensure the accuracy of asset inventory and proper linkage to funding, as well as processing AP and AR errors. The specialist will be responsible for managing acquisition workflow for credit purchases supporting customer procurement requirements through the GPC program and assisting with EMS customer account management. Day-to-day contract administration, including ordering, adding, and removing equipment via contract modification, is also a key duty. The role executes EMS Accounts Receivable (AR), Accounts Payable (AP), contract administration, new procurement submissions, and customer service support for the existing customer base. It involves using governing regulations to manage EMS customer accounts, including contract invoices, billing accuracy, payments, delinquencies, and other administrative responsibilities. A primary function is managing and ensuring the accuracy and completeness of the asset master inventory.

Requirements

  • Must be a U.S. citizen
  • One year of specialized experience equivalent to the GS-07 level or equivalent under other pay systems in the Federal service, military, or private sector.
  • Executing administrative duties in Accounts Receivable (AR) management, Accounts Payable (AP) management, contract administration, procurement submissions, or customer service support.
  • Managing customer accounts, resolving customer issues, and negotiating mutually acceptable solutions between customers and organization.
  • Performing contract administration for the acquisition, maintenance, training, distribution, property disposition and logistics processes of vendor equipment.
  • A master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related.
  • REAL ID or other acceptable identification documents to access certain federal facilities.

Responsibilities

  • Manage the full administrative responsibilities for customer asset inventory management across their respective Area of Consideration (AOR).
  • Responsible for the accounts payable (AP), accounts receivable (AR) processes within the DLA Enterprise Business System (EBS).
  • Works with Branch Chiefs, Customer Relations Specialists, Order Specialist and Billing Specialist to ensure accuracy of asset inventory, proper linkage to funding, process AP and AR errors as required.
  • Responsible for 1901’s in Acquisition Workflow for all credit purchases required to support customers procurement requirements that are accomplished through the GPC program.
  • Assists with EMS customer account management.
  • Responsible for the day-to-day administration of contracts such as ordering, adding, and removing equipment via contract modification.
  • Executes EMS Accounts Receivable (AR), Accounts Payable (AP), contract administration, new procurement submissions, and customer service support for existing customer base.
  • Uses governing regulations to manage EMS customer accounts including contract invoices, billing accuracy, payments, delinquencies, and other administrative responsibilities.
  • Manages and ensures the accuracy and completeness of the asset master inventory.

Benefits

  • A career with the U.S. government provides employees with a comprehensive benefits package.
  • As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
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