Document Specialist

Triad Financial Services • Jacksonville, FL

1d

About The Position

Triad Financial Services is seeking a motivated Document Specialist to support loan documentation, investor package preparation, auditing, collateral tracking, and document retention. The role reviews loans for regulatory compliance, investor requirements, program guidelines, and ATR/QM limitations; identifies and resolves discrepancies and exceptions; and coordinates with third parties, purchasers, and custodians to obtain, store, and ship loan documents. The position also includes handling file boxes and performing other tasks assigned by management.

Requirements

• At least 1 year of experience in an administrative role, credit processing, legal documentation preparation, UCC processing, or information maintenance.
• Ability to work well within a team atmosphere.
• Strong attention to detail.
• Strong customer service skills.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Office suite products.
• Ability to multitask in a fast-paced environment.
• Ability to work independently as well as in a team setting.
• Ability to safely and successfully perform essential job functions and meet applicable productivity standards.
• Ability to maintain regular, punctual attendance.
• Ability to talk, listen, and speak clearly on the telephone.
• Ability to sit or stand at a workstation for prolonged periods.
• Ability to type.

Nice To Haves

• Experience with DocuSign or similar product platforms.

Responsibilities

• Create investor packages with the appropriate documents.
• Determine loan-level risk and salability.
• Audit documents for compliance with regulatory requirements, investor overlays, and program guidelines.
• Verify loans are within ATR/QM limitations.
• Review appraisals for red flags and loan-to-value (LTV) concerns.
• Identify, research, and resolve loan-level discrepancies.
• Upload documents to third-party auditors and research and resolve loan-level exceptions identified by those auditors.
• Scan all documents required for the closing package.
• Work with third parties to obtain outstanding original collateral and trailing documents, including Deeds of Trust/Mortgages, appropriate Riders, and final title policies.
• Verify that all manufactured-home titles have been retired.
• Document trailing documents in the tracking system and follow up on missing documents.
• Store original documents and retrieve original collateral documents for shipment to purchasers or custodians for pool purchases.
• Record loans shipped to purchasers or custodians, including tracking number and shipment date.
• Purge loan files as needed to comply with the document retention policy.
• Lift and move file boxes weighing 30–40 pounds for shipping and receiving.
• Perform other tasks assigned by management.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed