Publishing Automation & 508 Accessibility Specialist

Corner Alliance•Washington, DC

5d•$70,000 - $90,000•Hybrid

About The Position

Corner Alliance is seeking a Publishing Automation & 508 Accessibility Specialist with 5+ years of relevant experience to join their team. This role involves providing hands-on technical support for a publishing environment that delivers reports and findings to Congress and the public. The specialist will remediate documents for Section 508 accessibility, prepare reports for print in Adobe InDesign, build and maintain VBA macro-enabled Word templates, and resolve publishing support tickets. A key aspect of the role is to help the program transition from legacy, manual processes to more automated, cloud-based production.

Requirements

Bachelor’s Degree
5+ years of relevant professional experience in document accessibility, publishing or technical support
Demonstrated Section 508 remediation experience, including complex PDFs and forms
Hands-on proficiency with CommonLook Office and Adobe Acrobat Pro for accessibility remediation and testing
Proficiency in Adobe InDesign, including conforming documents to print templates and running Preflight checks
Experience developing and troubleshooting Microsoft Word VBA macros and macro-enabled templates
Strong command of Word styles, templates, advanced formatting, and long-document production
Working knowledge of ServiceNow ticket management and experience meeting SLA-driven deadlines
Strong written and verbal communication skills, including explaining technical issues clearly to non-technical clients
Demonstrated accountability and follow-through, with a track record of keeping leads informed and flagging risks before they affect delivery
Customer-service mindset and a collaborative, flexible approach to shifting team priorities
US citizenship or permanent resident and the ability to pass the client’s clearance or suitability process

Nice To Haves

Certification or formal training in CommonLook, Adobe Acrobat Pro, or Adobe Creative Cloud
Experience with Enfocus PitStop, Adobe FrameMaker, Adobe Captivate, or other Creative Cloud applications
Graphic design, advanced print production or document layout experience
Scripting experience beyond VBA for document automation, plus familiarity with testing and version control
Familiarity with HTML, accessible digital publishing and modern digital-publishing workflows
Experience supporting accessibility or publishing for a federal agency
Coachability, unflappability in navigating challenges, resourcefulness in learning new skills, innovation in challenging the status quo, excellence in writing, analytical thinking, skilled in prioritization, and rapport building with clients and colleagues.

Responsibilities

Create Section 508-compliant PDFs from Word and remediate existing PDFs and forms (tags, reading order, tables, form fields, alt text) using Adobe Acrobat Pro and CommonLook
Use Adobe InDesign to format reports for print production, and perform Preflight checks to verify compliance with print vendor specifications
Develop, maintain, and troubleshoot Microsoft Word VBA macros and macro-enabled templates and document automation workflows
Resolve assigned ServiceNow incidents and requests within SLA, troubleshooting Microsoft Office, Adobe, template, accessibility and publishing workflow issues
Identify recurring issues and manual steps that can be automated, and support modernization toward cloud-based, HTML-oriented, and AI-enabled publishing
Follow established SOPs, templates, and publishing workflows and identify opportunities to improve processes across Microsoft Office and Adobe applications
Represent Corner Alliance professionally in every client interaction, responding to requests with courtesy, patience, and a commitment to timely resolution
Own your workload end to end: give team leads and government stakeholders regular, proactive updates on progress, priorities, risks, and blockers, and raise schedule or quality concerns early
Work directly with government clients and collaborate with prime contractor staff, shifting focus as team priorities change and sharing knowledge with teammates
Carry out our Commitments to Deliver, Grow, and Thrive