Auto Adjuster Jobs

About The Position

Requirements

• At least 5 years of multi-line claim experience.
• Active home-state license.
• Excellent oral and written communication skills.
• Initiative to set and achieve performance goals.
• Good analytical and negotiation skills.
• Ability to cope with job pressures in a constantly changing environment.
• Knowledge of responsibilities associated with lower-level claim positions.
• Detail-oriented, self-starting, and strong organizational abilities.
• Ability to coordinate and prioritize work.
• Flexibility, accuracy, initiative, and ability to work with minimum supervision.
• Discretion and confidentiality.
• Reliable, predictable attendance during client service hours.
• Responsiveness to internal and external client needs.
• Ability to communicate clearly verbally and/or in writing with internal and external parties.
• Ability to perform essential duties satisfactorily; reasonable accommodations may be made for individuals with disabilities.

Nice To Haves

• Bachelor’s degree preferred.
• Bilingual Spanish proficiency is highly valued for communicating with claimants, employers, or vendors, but is not required.

Responsibilities

• Investigate, evaluate, and adjust multi-line claims in accordance with established claim-handling standards and applicable laws.
• Establish reserves or provide reserve recommendations within established authority levels.
• Review, approve, or oversee medical, legal, damage-estimate, and miscellaneous invoices to determine whether they are reasonable and related to assigned claims.
• Negotiate disputed bills or invoices toward resolution.
• Authorize and make claim payments in accordance with procedures, industry standards, and established payment authority.
• Negotiate settlements in accordance with corporate claim standards, client-specific instructions, and state laws, when appropriate.
• Assist with selecting, referring, and supervising outside vendors assigned to claim files, such as legal, surveillance, and case-management vendors.
• Review and maintain a personal diary in the claim system.
• Assess and monitor subrogation claims through resolution.
• Compute disability rates in accordance with state laws.
• Coordinate timely communication with clients, claimants, and other appropriate parties throughout the claim-adjustment process.
• Provide notices of qualifying claims to excess or reinsurance carriers.
• Comply with corporate claim-handling standards and special client handling instructions.
• Maintain thorough investigations and documentation, support decisions, meet jurisdictional and client standards, move files purposefully, and follow through with clients.

Benefits

• Four weeks of paid time off accruing throughout the year in accordance with company policy.
• 10 paid holidays in the first year.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• Life insurance.
• Disability insurance.
• 401(k) retirement plan.
• Employee Stock Ownership Plan (ESOP).
• Internal training and advancement opportunities.
• Supportive, team-based work environment.
• The role may qualify for bonuses or additional forms of pay.