Assistant Jobs

About The Position

Requirements

• Completion of a high school diploma or GED
• At least one year experience working at a dealership in a similar position, or in a dealership business office.
• Ability to read and understand business correspondence and procedure manuals.
• Ability to respond to common inquiries from customers or lending institutions.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent.
• Ability to figure commission, proportions, and percentages.
• Ability to apply common mathematical concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Regularly required to talk, hear, and sit.
• Frequently required to use hands to handle.
• Specific vision abilities required by this job include close vision, and the ability to adjust focus.

Responsibilities

• Utilizes a checklist to check through all paperwork associated with the purchase or lease of a vehicle.
• Annotates errors in paperwork and missing paperwork on the checklist and within the electronic records associated with the deal.
• Utilizes a system that allows the deals to be tracked.
• Verifies payoff information for trade-in vehicles.
• Contacts customers when needed, to request required paperwork.
• Assists Business Office personnel in correcting errors on vehicle purchase paperwork.
• Interacts with representatives of lenders to assist lenders with receiving properly completed vehicle purchase paperwork.
• Insures there is an adequate supply of forms available for the finance department’s use. Insures that finance closet is kept neat and well stocked.
• Answers customer’s phone inquiries. Assists customers with completing cancellation forms when required.
• Understands and complies with Federal, State, and local regulations that affect vehicle finance departments.
• Prepares reports on finance, warranty, and gap penetration.
• Maintains a professional appearance and work environment.