Assistant Jobs

About The Position

Requirements

• Master's degree in Public Health, Human Services Administration, or a related field; OR Bachelor's degree in a related field plus three years of relevant experience; OR Equivalent combination of education and extensive Healthy Families America experience.
• Minimum of two years of supervisory experience.
• Experience leading and supporting diverse teams with humility and cultural responsiveness.
• Administrative experience in human services or related fields, including quality assurance and continuous quality improvement.
• Demonstrated commitment to reflective practice and reflective supervision.
• Experience implementing family-centered and strengths-based services.
• Experience serving culturally diverse communities and families.
• Home visiting experience, particularly with prenatal through age three populations.
• Experience supporting high-risk families while maintaining compliance with program standards.
• Strong organizational, time management, and documentation skills.
• Excellent verbal, written, and interpersonal communication skills.
• Demonstrated ability to motivate, train, and support staff.
• Proficiency with Microsoft Office Suite and ability to learn new software systems.
• Ability to manage multiple priorities and exercise sound judgment.
• Successful completion of a pre-employment drug screening.
• Successful completion of a criminal background check.

Nice To Haves

• Master's degree in Public Health, Human Services Administration, or a related field.
• Experience serving as a Healthy Families Supervisor.
• Infant Mental Health Endorsement.
• Experience working within nonprofit organizations and community partnerships.
• Bilingual English/Spanish.

Responsibilities

• Partner with the Healthy Families Program Manager to provide leadership and direction across all components of the Healthy Families Program.
• Supervise, coach, mentor, and support Home Visiting Supervisors and Intake staff using strengths-based, trauma-informed, and reflective supervision practices.
• Ensure direct service staff receive appropriate supervision and support.
• Carry out supervisory responsibilities in accordance with Family Building Blocks policies and applicable laws.
• Conduct performance evaluations and support professional development planning.
• Observe case conferences between supervisors and home visitors, providing ongoing feedback and coaching.
• Ensure supervisors appropriately escalate cases involving imminent harm, threatened harm, abuse, or neglect and support referrals to Child Protective Services and law enforcement as required.
• Collaborate with the Healthy Families Program Manager on hiring, onboarding, staffing, and retention efforts.
• Support orientation of new staff and oversee ongoing training and Individual Staff Training Plans.
• Review attendance, PTO requests, work schedules, and related documentation.
• Participate actively in organization-wide and program-specific meetings.
• Model, uphold, and enforce Family Building Blocks and Healthy Families program standards, policies, and procedures.
• Complete all required Healthy Families trainings and remain current on program standards and expectations.
• Collaborate with the Data Team and Program Manager to implement quality assurance strategies that support effective service delivery.
• Assist in developing systems for ongoing monitoring, program evaluation, and reporting.
• Monitor performance indicators including: Home visit completion rates, Family enrollment and acceptance, Family retention, Other quality assurance metrics.
• Support implementation of program changes and communicate expectations to the supervisory team.
• Participate in Healthy Families America and Healthy Families Oregon accreditation activities and site visits.
• Oversee Medicaid Administrative Time Studies and ensure timely and accurate completion by staff.
• Review Supervisor Notebooks and conduct supervision shadows to support program quality and compliance.
• Foster an inclusive environment that values volunteers and student interns.
• Provide learning opportunities and mentorship to volunteers and interns.
• Attend trainings, professional development opportunities, and program meetings.
• Perform additional duties and special projects as assigned.
• Serve as a Mandated Reporter and report suspected child abuse or neglect in accordance with Oregon law and agency policy.
• Maintain a valid driver's license, acceptable driving record, and proof of auto insurance throughout employment.
• Maintain a drug-free workplace status and acceptable criminal history record throughout employment.

Benefits

• Employer-paid medical and dental insurance with buy-up options
• Employer-paid basic group life insurance
• Alternative care supplemental benefits
• Discounted fitness center/gym memberships
• Generous paid time off (192 hours annually)
• Personal paid time off
• Inclement weather paid time off
• 11 to 12 paid holidays annually
• Discounted cell phone plans
• Ongoing professional development and training opportunities