Assistant Jobs

About The Position

Requirements

• High School Diploma
• Strong customer service skills are essential
• Ability to stand and walk for long periods of time, move book carts, and lift up to 20 pounds
• Ability to work in a team environment
• Demonstrated Flexibility and reliability in performance of job duties
• Good communication and interpersonal skills
• Commitment and ability to work effectively with diverse populations in a collegial environment

Nice To Haves

• Bachelor's Degree
• A minimum of one (1) year of experience in the provision of assistance and/or instruction in a library or educational setting
• Knowledge of library collections management, services, and technology
• Familiarity with integrated library systems, particularly OCLC WMS
• Knowledge of research methods and library resources
• Experience with computer technology and troubleshooting

Responsibilities

• Work a regular schedule of Sunday-Thursday (1:00 pm - 10:00 pm)
• Follow established procedures and secure materials and money
• Monitor building conditions and library security, report problems and work with library administration, facilities, and public safety personnel as needed
• Provide excellent customer service to library users at the library's main desk, approximately 20-30 hours per week with additional time as needed
• Provide research and technology assistance to students in-person and virtually (phone, email, chat, and SMS)
• Support the circulation of library materials and technology to library users
• Receive and distribute mail deliveries
• Maintain an organized workspace at the circulation desk
• Supervise student employees, providing training and direction
• Oversee shelving and stacks management
• Support the collection of data, and participate in service assessment and continuous improvement
• Assist Technical Services Coordinator with updating and replacing library materials
• Assist in preparing materials for deposit in the institutional repository
• Assist Circulation Coordinator with library inventory duties, including locating missing books
• Assist Circulation Coordinator with updating policies and signage in the library
• Build partnerships and relationships among others in the university community
• Open or close the library and work nights and weekends as needed
• Perform other work-related duties as assigned

Benefits

• Benefits Eligible