Assistant Dean Jobs

About The Position

Requirements

• Master's degree and 8+ years of relevant experience, including 3+ years of leadership experience, or Doctoral degree and 6+ years of relevant experience, including 2+ years of leadership experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).

Nice To Haves

• Demonstrated experience in higher education student success, academic advising, retention, coaching programs, or related areas.
• Progressive leadership experience supervising staff in an academic advising, academic success coaching, or student support environment.
• Experience leading large or complex teams, including establishing expectations, managing productivity metrics, and navigating employee escalations.
• Proven ability to leverage data and CRM systems to monitor student engagement, evaluate team performance, and support data‑informed decision‑making.
• Demonstrated success in developing high‑performing teams through mentorship, training, and performance coaching.
• Demonstrated sound judgment, with the ability to make accurate, thoughtful, and appropriate decisions in complex situations.
• Ability to perform duties with a high degree of integrity, confidentiality, and adherence to professional ethical standards.
• Strong communication and presentation skills, with experience engaging staff, faculty, leadership, and students.

Responsibilities

• Oversee all operational aspects of the college-based Academic Success Coaching team to ensure efficiency and alignment with university goals.
• Provide direct leadership, mentorship, and performance management for a diverse team, including Associate Directors, Assistant Directors, Senior Coaches, and Academic Success Coaches.
• Direct all facets of staff performance, including onboarding, the implementation of evidence-based coaching methodologies, ongoing training, and continuous professional development.
• Establish clear expectations and monitor productivity metrics to ensure the highest standards of coaching and student support.
• Serve as the primary ASC representative to the assigned academic college, collaborating with Deans and Associate/Assistant Deans to integrate coaching into the college’s retention and graduation strategies.
• Ensure the seamless delivery of student services and maintain consistency between college-specific needs and the broader ASC institutional model.
• Represent the department on University, Division, or College-based committees, councils, and task forces.
• Establish and execute departmental operational policies while developing strategic plans to implement university-wide advising and coaching initiatives.
• Oversee and assess staff utilization of coaching technologies, CRM tools, and data dashboards to optimize workflow.
• Manage daily operations, ensuring quality control and adherence to institutional procedures.
• Oversee the design and execution of marketing, recruitment, and advising initiatives, including orientations, information sessions, and college fairs.
• Manage the COS advising email systems and student appointment scheduling platforms.
• Collaborate with the Assistant Dean of Students to manage communications regarding unmet degree requirements during the "Intent to Graduate" review process.
• Provide strategic direction and execution for all academic advising activities within the university orientation programming.
• Compile and analyze complex data sets to drive decisions regarding student retention, persistence, and graduation metrics.
• Manage the coaching team’s progress toward established benchmarks, including contact hours, appointment volume, and term-to-term persistence rates.
• Provide routine updates to senior leadership regarding coaching outcomes, success rates, and operational efficiency.
• Partner with other Directors to share data and ensure all program partners are informed of coaching strategies and student success trends.

Benefits

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program
• Paid time off, including annual and sick time off and paid holidays
• Retirement savings options
• Employee discounts, including tickets to many Orlando attractions
• Education assistance
• And more…For more benefits information, view the UCF Employee Benefits Guide.
• Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.