Student Office Assistant for Dean of Students

Liberty University•Lynchburg, VA

7d•Onsite

About The Position

The Student Office Assistant supports the Dean of Students office by working independently and exercising good judgment and discretion. The role assists directors, assistant directors, and senior staff as needed, including handling front desk duties, calls, appointments, student meeting check-ins, records requests, and office upkeep. The position also involves maintaining accurate electronic records and bringing student discipline, personal, physical, or emotional concerns to the attention of appropriate senior staff or the Administrative Assistant. The assistant develops and schedules social media content, creates graphics, videos, and written posts in accordance with brand guidelines, monitors engagement, and helps foster online community interaction. The role tracks performance metrics, prepares monthly reports, collaborates with internal teams to promote events and initiatives, stays current on social media trends, and helps maintain a positive online presence in compliance with organizational policies. Additional duties may be assigned as required.

Requirements

Must be currently enrolled at Liberty University/the institution.
Experience managing social media accounts for a brand, organization, or business.
Strong writing, editing, and visual storytelling skills.
Familiarity with social media analytics tools and scheduling platforms.
Basic graphic design skills.
Ability to work independently, manage time effectively, and meet deadlines.
Knowledge of current social media trends and best practices.
Ability to communicate effectively verbally and in writing.
Ability to understand, speak, and write English professionally.
Public communication skills appropriate for representing Liberty University to business, government, and community contacts.
Strong organizational skills.
Excellent purchasing systems and computer skills.
Ability to reason, analyze information and events, and apply judgment to solve routine and complex problems.

Nice To Haves

Basic graphic design experience with Canva or Adobe Suite.
Video editing experience for short-form content.
Experience in higher education or student engagement.

Responsibilities

Answer front desk calls and direct callers to the appropriate offices.
Complete tasks assigned by directors, including scheduling appointments, taking phone calls, and checking students into meetings.
Assist with front desk responsibilities.
Assist with background checks and records requests.
Maintain office and conference room areas.
Develop and schedule content for social media platforms.
Create graphics, videos, and written posts aligned with brand guidelines.
Monitor engagement, respond to comments and messages, and foster community interaction.
Track performance metrics and prepare monthly reports on reach, engagement, and growth.
Collaborate with internal Dean of Students teams to promote events, programs, and initiatives.
Stay updated on social media trends and recommend strategies to increase visibility.
Ensure compliance with organizational policies and maintain a positive online presence.
Update electronic files and maintain complete and accurate records of student situations.
Keep the Dean of Students, senior staff members, and/or Administrative Assistant informed of student discipline, personal, physical, or emotional problems.
Work effectively as a team member and embrace and foster Liberty University’s mission.
Perform other duties as required.