Assistant Dean of Students for Student Support

Iowa State University•Ames, IA

12h

About The Position

The Assistant Dean of Students for Student Support provides leadership for the Office of Student Assistance, Parent and Family Programs, Off-Campus Student Support Program, and Sloss House operations within Iowa State University’s Dean of Students Office. The position combines strategic planning and operational oversight with direct involvement in student support, case management, crisis response, and relationship building. The role supports students’ success and well-being and collaborates with campus and community partners to connect students with appropriate resources. The Assistant Dean supervises professional staff and student employees; leads student case review and support processes; develops and assesses programs and services; manages budgets and resources; and contributes to departmental and institutional planning. The position also provides consultation, training, and educational outreach on student well-being and support resources, represents the Dean of Students Office on university committees and leadership groups, and oversees the physical space of Sloss House. The Dean of Students Office seeks to empower students to thrive at Iowa State University through academic enrichment, community and belonging initiatives, and resources that help students navigate challenges. Candidates must be legally authorized to work in the United States on an ongoing basis without sponsorship; immigration sponsorship is unavailable.

Requirements

Bachelor’s degree.
Seven years of related experience.
Legal authorization to work in the United States on an ongoing basis without sponsorship.

Nice To Haves

Master’s degree in Student Affairs, Higher Education Administration, Counseling, Psychology, Social Work, or a related field.
Experience working in higher education supporting student success, well-being, retention, or student affairs initiatives.
Experience supporting non-residential, off-campus, or commuter student populations.
Experience supervising, mentoring, and developing professional staff.
Experience providing case management, care coordination, or crisis intervention, preferably in a college or university setting.
Experience developing, implementing, and assessing programs, services, or initiatives that support student retention, success, and well-being.

Responsibilities

Provide leadership and oversight for student assistance, care and case management, parent and family programming, off-campus student support, and other student support services.
Manage complex student support cases and coordinate interventions for students experiencing academic, personal, behavioral, or crisis-related challenges.
Supervise, mentor, and evaluate professional staff and student employees.
Lead student case review and support processes to promote student success and well-being.
Coordinate responses to critical student situations and provide guidance on crisis intervention and case management practices.
Collaborate with faculty, staff, administrators, and campus partners to address student concerns and connect students with appropriate resources.
Develop, implement, and assess programs, services, and initiatives that support student retention, success, and well-being.
Establish goals, priorities, and operational plans aligned with departmental and institutional objectives.
Manage departmental budgets, resources, and operational activities.
Build and maintain partnerships with campus and community stakeholders to enhance student support efforts.
Oversee the physical space of Sloss House.
Provide consultation, training, and educational outreach related to student well-being, care strategies, and student support resources.
Analyze data and assessment results to identify trends, evaluate effectiveness, and drive continuous improvement.
Serve on university committees, task forces, and leadership groups, representing the Dean of Students Office.
Interpret and apply policies, procedures, and best practices to support student case management, well-being, and success.
Contribute to strategic planning efforts and support departmental and institutional priorities.