Ar Manager Jobs

About The Position

Requirements

• The expectation is the manager will oversee the day-to-day collection and cash application activities with little oversight, while also exercising judgment for when matters should be escalated/elevated to the Director and or legal team.
• The position interacts with all levels of the organization (Senior Management, Treasury, Billing, Sales, Customer Service, Legal, Tax, Internal Audit, Investment Risk Management and Accounting)
• GATX external customers (accounts payable staff & other contacts related to billing)
• Outside Collections Agency
• External auditors and Trusts
• Bachelor’s degree in Accounting, Finance, or related field
• 7+ years of experience in Accounts Receivables/Collections and at least 3 years managerial experience
• Knowledge and understanding of rail billing process extremely helpful
• Strong Microsoft Office experience – Advanced Excel (working with large data sets, performing vlook-ups and pivot tables) proficient in Word, Power-point and Outlook
• Ability to prepare well-constructed spreadsheets
• Demonstrated experience in process improvement
• Proven track record of staff management and superior project management skills
• ERP system experience (posting & researching transactions, executing queries), preferably SAP
• Minimal to no travel

Nice To Haves

• Knowledge and understanding of rail billing process extremely helpful

Responsibilities

• Identify and implement collection process improvements
• Standardize / define follow-up procedures for corresponding with customers and escalating past due balances
• Standardize / define procedures for investigating, escalating, and resolving collection issues
• Collaborate with internal business partners and customers to identify inefficiencies and bottlenecks and make process improvement recommendations
• Lead team of collection specialists
• Oversee Accounts Receivable and Collection correspondence / discussions with business partners and customers and ensure timely and appropriate actions are taken with little oversight
• Oversee collection of past due amounts (investigate circumstances of non-payment, troubleshoot and resolve conflicts)
• Oversee resolution of cash application issues (overpayments, short payments, unidentified receipts)
• Handle escalations from the collection specialists
• Respond to inquiries related to discrepancies or payment disputes.
• Perform A/R related accounting, analysis, and reporting
• Prepare schedules and documents for AR and cash transactions including interest calculations, bankruptcy journals, write-offs, customer refunds, etc.
• Prepare monthly analysis of balances
• Perform account reconciliations
• Provide audit requests as needed throughout the year and for year end
• Provide reporting and analysis needed to various internal and external parties
• Prepare customer portfolio aging reports and analysis for meetings with senior management
• Develop KPI’s (aging levels as a % of total AR, DSO, etc.) and ensure KPI’s are tracked and met.
• Act as the liaison between accounts receivable / collections and other departments
• Partner with internal and external business partners (Sales, Customer Service, Legal, Billing, Outside Collections Agency, Auditors, Trusts, etc.) to address collection and cash application issues in a collaborative manner

Benefits

• This role may be eligible to participate in the Company’s short-term incentive plan, the details of which will be provided to the applicant upon hire.