Analyst Jobs

About The Position

Requirements

• Skilled in both verbal and written communication
• Proven analytical and problem solving skills
• Capable of identifying customer needs and maintain and support a customer service philosophy
• Ability to use decision making skills to offer options and resolve problems in a variety of contexts in a fast paced environment.
• Has talent to exercise good judgment.
• Knack for adapting to constant changes in work environment, work assignments, and/or changes in priorities
• Ability to have difficult conversations with large customers

Nice To Haves

• Previous Collections/Customer Service experience preferred.
• College degree preferred or equivalent work experience. College hours or a college degree may be substituted for some experience as deemed appropriate.

Responsibilities

• Contact customers regarding payment status and document updates in Collections System.
• Responsible for invoice reconciliation process each morning.
• Distribute weekly aging reports to our sales teams.
• Conduct monthly meeting with sales organization to review high risk accounts.
• Researches invoice discrepancies and unapplied checks.
• Processes credit card payments and any necessary credits on a customer’s account.

Benefits

• Medical Insurance- Family Premium Paid at 100% (Health, Dental, and Vision)
• Profit Sharing (the company matches 15% of what you make each year and puts it into a savings account for you)
• Vision Insurance
• Dental Insurance
• Prescription Drug Program
• Life Insurance
• Short-Term Disability