Senior Business Analyst, Product Development

Intercontinental Exchange Holdings, Inc.•Atlanta, GA

About The Position

The Senior Business Analyst for Product Development is accountable for assessing users’ business requirements, innovating solutions, and formulating detailed business requirements and functional specifications. Demonstrating autonomy throughout the project life cycle, this role actively contributes to technical specifications, spearheads requirement development, system design, test planning, and the production release process. Additionally, this position focuses on designing and managing reference and static data solutions for financial derivatives, ensuring accuracy and efficiency in data distribution across various domains and systems. This role also drives Agentic AI SDLC adoption, applying AI-assisted and agentic tooling to accelerate requirements analysis, prototyping, and delivery without sacrificing quality.

Requirements

Bachelor's degree in Engineering, Computer Science, Finance, Economics, Mathematics, or related field
5+ years of experience in software product development, business analysis, or related fields, focusing on Energy, Commodity, or Financial futures and options markets
Detail-oriented with a proven ability to articulate unambiguous requirements and self-driven mindset; strong analytical and problem-solving capabilities
Demonstrated expertise in maintaining data and defining operational processes
Excellent written and oral communication skills, including technical and functional business writing proficiency; ability to collaborate broadly across departments
Proficiency in facilitating requirements gathering sessions, reviews, and issue resolutions involving multiple stakeholders
Strong SQL skills for database query execution and refinement; thorough understanding of relational databases and data modeling principles
Ability to thrive in fast-paced environments and meet tight deadlines
Good working knowledge of software testing practices for contributing to high-quality software development
Demonstrated experience with AI-assisted or agentic development workflows (e.g., Claude Code, GitHub Copilot, ChatGPT), including using LLMs to accelerate analysis, prototyping, or SDLC automation

Nice To Haves

Proficiency in MS Office Suite, including Visio, Excel, Word, and PowerPoint a plus
A general technical background encompassing application programming, database, and system design principles a plus
Familiarity with programming languages such as C++, R, Python, Visual Basic, PL/SQL a plus

Responsibilities

Act as a liaison between business, operations, and technology teams throughout the Software Development Life Cycle (SDLC) process
Independently identify business needs and develop comprehensive requirements and resource materials for our reference data systems, accommodating a wide range of product designs and downstream systems
Gather product requirements input from various stakeholders, including front-end users and API consumers
Prepare detailed documentation for data analysis and procedural processes
Conduct thorough reviews of data processes, construct functional prototypes, and execute rigorous test plans
Adhere to company software development processes and standards
Collaborate with project management to monitor the implementation of system requirements
Provide support to operations for incident resolution as needed
Stay abreast of developments in derivatives markets, maintaining current knowledge of industry trends and best practices
Continuously study emerging technologies to remain technically proficient
Drive Agentic AI SDLC adoption within the team, identifying and implementing AI-driven automation opportunities across requirements, testing, and delivery to increase productivity without sacrificing quality
Independently use AI/LLM tools (e.g., Claude Code) to prototype solutions, build proofs-of-concept, and accelerate requirements and gap analysis, exercising judgment over when to trust, verify, or override AI-generated output