Business Operations Analyst - Ohio Woodland Stewart (OWS)

The Ohio State University•Columbus, OH

3d•Onsite

About The Position

The Business Operations Analyst for Ohio Woodland Stewart (OWS) is responsible for creating OWS events using Cvent and monitoring online registration for OWS workshops and classes. This role also involves maintaining and updating the OWS websites, creating and updating databases for OWS members, and assisting with the marketing of extension programs, including creating flyers/brochures and Woodland Stewards newsletters. The analyst will respond to inquiries about the OWS, assist with the coordination of the Ohio State Maple Syrup operations, and support the Ohio Certified Volunteer Naturalist (OCVN) program by maintaining and updating OCVN websites and databases. Additionally, the position supports the SENR fiscal and administrative teams, coordinates travel for faculty, staff, graduate students, and University guests, and manages University and Office of Sponsored Programs department PCards, performing reconciliation in Workday. The role collaborates with the College Service Center to ensure efficient transaction processing and assists faculty, staff, and students with fiscal, travel, and purchasing procedures, including providing Workday training. A key responsibility is event planning and coordination for SENR outreach, academic, and stakeholder events, encompassing event scheduling, venue selection, catering, audiovisual, transportation, facility needs, registration management via Cvent, and ensuring compliance with university policies.

Requirements

Bachelor's Degree or equivalent experience
2 years of relevant experience
Strong customer service mindset
Collaborative style of work

Nice To Haves

2-4 years of relevant experience
Ability to contribute to building a strong team by providing exceptional customer service, consistently demonstrating a positive attitude, a willingness to embrace change and providing cross coverage when needed
Experience and knowledge working with the University's Financial Information systems including Workday Requisitions, Spend Authorizations, PCard, Travel, etc.
Computer literacy with knowledge of spreadsheet and database software applications
Experience with University functions, including research and outreach activities

Responsibilities

Creates OWS events using Cvent and monitors online registration for OWS workshops and classes.
Maintains and updates the OWS websites and creates and updates databases for OWS members.
Assists with marketing of extension programs, creates flyers/brochures, and Woodland Stewards newsletters.
Responds to inquiries about the OWS.
Assists with coordination of the Ohio State Maple Syrup operations.
Assists with coordination of the Ohio Certified Volunteer Naturalist (OCVN) program.
Maintains and updates the OCVN websites and creates and updates databases for OCVN members.
Supports the SENR fiscal and administrative teams.
Coordinates travel for faculty, staff, graduate students, and University guests.
Manages University and Office of Sponsored Programs department PCards and performs reconciliation in Workday.
Works with the College Service Center to ensure efficient processing of transactions.
Responds to inquiries and assists faculty, staff, and students with fiscal, travel and purchasing procedures.
Provides Workday training to faculty, staff, and students.
Oversees and coordinates all logistical aspects of SENR outreach, academic, and stakeholder events, including event scheduling, calendar management, venue identification, selection, and reservation, coordination of catering, audiovisual, transportation, and facility needs, management of event registration and communications through Cvent, development and maintenance of event timelines and checklists, and ensuring compliance with university policies.