Analyst Jobs

About The Position

Requirements

• Degree in Accounting, Finance, Business or a related field
• Prior experience in credit, collections, accounts receivable, customer accounting, or related financial operations preferred
• Strong understanding of accounts receivable processes, customer payment behavior, credit terms, and collection practices
• Excellent attention to detail, organizational skills, and ability to manage multiple priorities in fast-paced environment
• Strong written and verbal communication skills, including ability to explain account issues clearly to customers and internal partners
• Ability to research issues, identify root causes, make sound recommendations, and follow through to resolution
• Proficiency with Microsoft Office applications, especially Excel, Word, and Outlook; experience with ERP, credit reporting, or collections systems a plus
• Professional, adaptable, dependable, and committed to providing superior internal and external customer service

Responsibilities

• Monitor assigned customer accounts and proactively follow up on past-due invoices through phone calls email, dunning letters, and other collection activities
• Evaluate new and existing customers for credit terms using internal systems, customer history, trade references, credit reports, and other available information
• Recommend credit limits, payment terms, account holds, releases, and escalation actions based on customer risk and account status
• Research and resolve accounts receivable discrepancies, short payments, deductions, unapplied cash, billing questions, and customer disputes
• Maintain clear, accurate, and timely collection notes so teammates and management can understand account status and follow up as needed
• Partner with Customer Service, Sales, Accounting, and other internal departments to answer customer questions and resolve issues quickly
• Support collection dashboards, aging reviews, credit application workflows, and process improvement initiatives
• Assist with month-end and periodic reporting related to receivables, delinquency trends, credit exposure, and collection activity
• Provide backup support for related accounting functions, including accounts receivable and other finance operations
• Perform other duties and special projects as assigned or directed