Loan Servicing Account Analyst

Consumers Credit Union • Kalamazoo, MI

1d

About The Position

Consumers Credit Union is looking to hire a passionate Loan Servicing Account Analyst to join our team. As a Loan Servicing Account Analyst, you will serve as a key member of the investor reporting team which is responsible for managing the credit union’s growing secondary market portfolio in accordance with investor, guarantor, regulatory and internal standards.

Requirements

• Loan servicing, accounting or equivalent experience required.
• Excellent communication and analytical skills required.
• Microsoft Excel knowledge is required.
• Advanced experience with Microsoft Excel required.
• Strong ability to interact and work on teams with employees at all levels and within all credit union departments.

Nice To Haves

• Bachelor’s Degree preferred.
• Microsoft SQL server knowledge a plus.
• Knowledge of secondary market practices, including regulatory compliance standards associated with the servicing of loans is preferred.
• Knowledge of loan servicing is preferred.

Responsibilities

• Responsible for managing all areas of investor relations (secondary market and private investors i.e. participations) relating to the portfolio including but not limited to: Custodial Reconciliations, Loan Level Reporting, Investor Servicing and Reporting Compliance.
• Responsible for advising management of necessary changes to policy, procedure or system administration to ensure the proper servicing of loans per Investor and PMI guidelines.
• Assist collections department with investor requirements and claim filing.
• Responsible for accuracy of credit bureau reporting.
• Work quality control and exception reports.
• Manage relationships with investors and respond promptly to all inquiries.
• Monitor interest accrual and rate changes.
• Assist Escrow Administration Specialist with tax disbursements and escrow analysis seasonally.
• Demonstrate knowledge of all Credit Union products and services.
• Provide superior member service.
• Assist in any area as directed by your leader.

Benefits

• Outstanding health, dental, and vision plans
• Excellent health insurance plan, which features low copays at the doctor and a low deductible for major medical.
• A 401(k) plan that provides a 100 percent match up to your first 10 percent of contribution following 60 days of employment.
• Generous paid time off
• Paid gym memberships
• In-house training
• Wellness programs
• Life coaches
• Tuition reimbursement
• Loan discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree