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Administrative Assistant, Student Financial Services

Lindenwood UniversitySt. Charles, IL
Onsite

About The Position

The administrative assistant, student employee is responsible for providing routine customer service and performing clerical/administrative duties according to established procedures. This position supports the mission of the University and serves as an ambassador of the Q2 culture of service excellence. The role involves writing, editing, formatting, and proofreading documents, performing data aggregation, and responding to the needs of students, colleagues, and community members in a timely and courteous manner. Responsibilities include answering phones, responding to emails, forwarding messages, confirming appointments, maintaining office supply inventory, compiling and organizing information into reports, maintaining filing systems, and utilizing basic word processing, database, and spreadsheet skills daily. The role also involves collecting, organizing, and composing correspondence for department staff. Job may require other duties as assigned.

Requirements

  • Currently enrolled at Lindenwood University
  • Good academic and financial standing with the University
  • Demonstrated ability to work effectively with individuals from diverse communities and cultures
  • Excellent written and verbal communication skills
  • Excellent customer service skills
  • Highly organized with the ability to multitask
  • Strong professional integrity
  • Ability to use good judgement and think critically
  • Basic research skills
  • Ability to learn and apply institutional policies and procedures

Responsibilities

  • Supports the mission of the University and serves as an ambassador of the Q2 culture of service excellence
  • Models, supports, and holds others accountable to the University’s values
  • Writes, edits, formats, and proofreads documents
  • Performs data aggregation
  • Responds to the needs of students, colleagues, and community members in a timely and courteous manner
  • Answers phone, responds to email, forwards messages, and confirms appointments
  • Maintains appropriate office supply inventory
  • Compiles and organizes information into relevant reports
  • Maintains filing systems and utilizes basic word processing, database, and spreadsheet skills daily
  • Collects, organizes, and composes correspondence for department staff

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