Administrative Assistant Jobs

About The Position

Requirements

• At least one year of office or administrative experience, ideally in a customer service setting
• Strong attention to detail and ability to prioritize in a fast-paced environment
• Proficiency in Microsoft Outlook, Excel, and Word
• Strong communication skills, both written and verbal
• Typing proficiency (approx. 50 wpm)
• Ability to work 7:30am-4:30pm M-F in our downtown office.

Nice To Haves

• Experience in workers’ compensation or knowledge of medical terminology

Responsibilities

• Efficiently manage critical daily deadlines and work quotas in a regulated environment, including accurate digitalization of confidential documents through photocopying, scanning, and faxing.
• Accurately sort and organize medical, pharmaceutical, and legal bills, manage unmatched mail.
• Ensure timely routing and delivery of important documents to relevant parties, including internal staff and external entities such as attorney offices, medical providers, policyholders, and claimants.
• Handle communication with providers, employers, and claimants through standard letters and reports, coordinate medical appointments, and provide phone support.
• Participate in job sharing, cross-training, and provide coverage for other support staff when required.
• Perform other duties as assigned.

Benefits

• People Who Care
• Professional Growth
• Competitive salary
• Best-in-class benefits
• 401k match
• Flex-time
• Generous PTO
• 15 paid holidays
• Opportunity to Give Back
• Volunteering opportunities
• Charitable contribution match
• Provided professional development