Account Manager (Kuching)

We are seeking enthusiastic individuals to join our team as Account Managers in Kuching. In this role, you will be responsible for developing and implementing management strategies, collaborating closely with other departments, and reporting to the Account Management Team Lead. Your contributions will be instrumental in the development, expansion, and maintenance of our management processes.

• Manage and expand relationships with existing restaurants and proactively identify further new business opportunities
• Maintain and grow the revenue of each account
• Be both data-sensitive and sales-minded
• Monitor each account's performance metrics and ensure compliance with foodpanda's operational standards
• Work with internal support functions to ensure that every vendor that goes live on the platform meets quality standards
• Strong knowledge of all aspects of the foodpanda business

• Strong knowledge of all aspects of the foodpanda business
• Ability to manage and expand relationships with existing restaurants
• Proactive in identifying new business opportunities
• Skilled in maintaining and growing revenue for each account
• Data-sensitive and sales-minded
• Ability to monitor account performance metrics and ensure compliance with operational standards
• Collaborative mindset and ability to work with internal support functions
• Administrative skills in developing and implementing management strategies

• Competitive salary and benefits package
• Opportunity to work with a leading global company in the food delivery industry
• Chance to contribute strategic ideas and help achieve company goals
• Administrative duties in developing and implementing management strategies
• Collaborate with other verticals of the business for alignment
• Manage and expand relationships with existing restaurants
• Proactively identify new business opportunities
• Maintain and grow revenue of each account
• Monitor account performance metrics and ensure compliance with operational standards
• Work with internal support functions to ensure quality standards are met
• Strong knowledge of the foodpanda business model and online food ordering market
• 2-3 years' experience in client management role preferred
• Proven B2B sales experience advantageous
• E-commerce experience highly regarded
• Ability to multi-task and work with MS Office and CRM software
• Knowledge in Salesforce a plus
• Sense of ownership and pride in performance
• Critical thinking and problem-solving skills
• Good time-management skills and ability to work as a team player
• Excellent interpersonal and communication skills
• Enthusiastic and passionate about the job
• Proficient in English communication
• Strong relationship builder and target-oriented
• Strong analytical skills with attention to detail
• Ability to work independently with flexibility and entrepreneurial spirit
• Ability to speak other languages a plus