Writer Jobs

About The Position

Requirements

• Bachelor's degree in Communications, Public Administration, Criminology, Law, English, or a related field.
• 2 years related experience in professional writing, editing, investigations, regulatory decision writing, complaints management, or a related environment.
• Equivalent combinations of education and experience will be considered.

Nice To Haves

• Experience preparing disposition letters or clear, plain-language communications on complex or sensitive issues.
• Knowledge of administrative decision-making processes and complaint resolution environments.
• Experience interpreting and applying legislation, policy, and regulatory frameworks.
• Strong editing, proofreading, and technical writing skills.
• Experience conducting quality assurance reviews, audits, or process improvement initiatives.
• Strong research, analytical, and critical-thinking abilities.
• Advanced proficiency with Microsoft Office applications, including Word, Excel, Outlook, PowerPoint, and Microsoft Teams.
• Ability to manage multiple priorities and deadlines within a high-volume environment.

Responsibilities

• Draft, edit, and finalize assessment and disposition letters that are accurate, impartial, and aligned with legislative requirements and organizational standards.
• Ensure correspondence clearly communicates decisions, findings, procedural rights, and applicable timelines in plain language.
• Work closely with PRC staff, Legal Services, and leadership to validate facts, clarify complex information, and resolve discrepancies.
• Develop and maintain templates, writing standards, and guidance materials to improve consistency and quality.
• Provide writing support, coaching, and feedback to staff to strengthen communication practices and plain-language writing skills.
• Research and stay current on relevant legislation, case law, policy updates, and best practices in public-sector and regulatory writing.
• Contribute to continuous improvement by providing recommendations that support operational excellence and improved service delivery.

Benefits

• Public Service Pension Plan (PSPP)
• Professional learning and development
• Positive workplace culture and work-life balance.