Volunteer Coordinator Jobs

About The Position

Requirements

• At least 1-2 years of experience in volunteer coordination, community organizing, program coordination, leadership development, project management, or a related field.
• Fluency in English and Spanish is required.
• Strong relationship-building, interpersonal, written, verbal, and public presentation skills.
• Excellent organizational and project-management skills, with the ability to manage multiple priorities and follow through in a fast-paced environment.
• Ability to design, document, implement, and improve systems and workflows.
• Ability to work independently while collaborating effectively across departments and with people from diverse backgrounds.
• Proficiency with Microsoft Office, Google Workspace, databases or CRMs, and standard office technology; experience with EveryAction, VAN, or volunteer-management platforms is a plus.
• Ability to maintain confidentiality and exercise sound judgment when handling sensitive information.
• Valid driver's license, reliable transportation, and willingness to travel within Wisconsin as needed.
• Ability to work a flexible schedule, including occasional evenings and weekends.
• Regularly required to sit, use a computer, communicate by phone or video, and use hands for standard office tasks.
• Frequently required to speak and listen; occasionally required to stand, walk, bend, and move materials.
• Must be able to lift or carry up to 10 pounds occasionally.
• Reliable transportation is required for commuting and approved work-related travel.

Nice To Haves

• Experience developing systems, improving workflows, or building a program or initiative is strongly preferred.
• Experience in a nonprofit, advocacy, community-based, labor, immigrant-rights, or mission-driven organization is preferred.
• Equivalent combinations of education, lived experience, community leadership, and professional experience will be considered.

Responsibilities

• Develop and implement a comprehensive volunteer engagement program aligned with Voces' mission, campaigns, and organizational priorities.
• Create and maintain consistent systems, procedures, and tools for volunteer recruitment, intake, onboarding, placement, communication, recognition, retention, and offboarding.
• Assess existing volunteer practices and recommend improvements that strengthen coordination, accessibility, responsiveness, and the volunteer experience.
• Recruit volunteers through community outreach, organizational partnerships, public events, digital communications, and supporter networks.
• Respond promptly to volunteer inquiries and conduct intake conversations to understand volunteers' skills, interests, language abilities, availability, and goals.
• Coordinate volunteer orientations, onboarding, background checks or other screening when appropriate, and required training.
• Match volunteers with meaningful opportunities across organizing campaigns, community defense, legal support, membership, fundraising, communications, administrative projects, phone banks, call centers, and special events.
• Build ongoing relationships with volunteers through regular communication, follow-up, recognition, and opportunities for deeper engagement.
• Create pathways for volunteers to take on increasing responsibility and develop into volunteer leaders, members, community fundraisers, and long-term organizational supporters.
• Identify barriers to volunteer participation and work with staff to make opportunities welcoming, accessible, and inclusive.
• Meet regularly with staff across departments to identify volunteer needs, develop appropriate roles, clarify supervision expectations, and coordinate placements.
• Support large-scale and time-sensitive volunteer mobilizations, including rapid response activities, marches, elections, legal clinics, community events, and fundraising initiatives.
• Collaborate with the Development Department to strengthen relationships among volunteers, members, donors, community fundraisers, and other supporters while respecting appropriate boundaries and confidentiality.
• Maintain accurate and confidential volunteer records in organizational databases and tracking systems.
• Track volunteer inquiries, placements, participation, retention, training, leadership development, and program outcomes.
• Prepare regular reports and use data and volunteer feedback to evaluate impact, identify gaps, and continuously improve the volunteer engagement program.

Benefits

• Employer-paid short-term and long-term disability coverage, subject to eligibility requirements.
• 401(k) retirement plan with employer match up to 3% after six months of employment.
• Generous paid time off, paid holidays, and other leave.
• Work phone or monthly phone stipend, mileage reimbursement for approved travel, and professional development opportunities.