Food & Resource Center Volunteer Coordinator

Regional Food Bank of Oklahoma•Moore, OK

2d•$20 - $20•Onsite

About The Position

Ready to create meaningful volunteer experiences while helping provide reliable service to people facing food insecurity? As the Volunteer Coordinator, you will coordinate daily volunteer operations, training, scheduling and engagement at the Food & Resource Center. You will prepare volunteers for effective service, maintain shift coverage, resolve concerns, document procedures, support food safety compliance, assist with recruitment and help maintain a practical job training program. What success looks like in the first 6–12 months includes well-prepared volunteers, dependable shift coverage, clear procedures, safe practices, increased volunteer retention and respectful, consistent service for clients.

Requirements

High school diploma or equivalent required
At least one year of experience coordinating, training or scheduling volunteers, employees or program participants.
Experience providing clear instructions, addressing routine concerns and documenting work procedures.
Ability to organize schedules, adjust assignments and maintain service coverage based on operational needs.
Ability to communicate clearly and respectfully with volunteers, trainees, clients and coworkers.
Proficiency in common office applications, including email, messaging, word processing and spreadsheets, and job-specific systems, including inventory systems.
Valid driver’s license with a driving record that meets organizational standards.
Ability to learn and adapt to new technologies.
Ability to complete a background check, motor vehicle record review, drug screening and physical assessment as required for the role.
Ability to complete required ServSafe and AIB-related training within organizational timelines.

Nice To Haves

Experience communicating with clients or volunteers in both English and Spanish.
Current forklift certification or experience operating powered industrial equipment in a warehouse setting.
Familiarity with food distribution, inventory practices or community-based service operations.
Exposure to food safety inspections, volunteer retention efforts or workforce training programs.

Responsibilities

Oversee and train volunteers so they understand assigned tasks and complete work safely and accurately.
Improve shift effectiveness by monitoring workflow and adjusting assignments to keep daily services moving.
Give volunteers necessary information and resources so they can complete tasks accurately and assist clients respectfully.
Organize volunteer schedules to match available people with daily service needs.
Ensure proper coverage during open hours so clients receive timely and consistent service.
Ensure volunteers are prepared, trained and ready to assist clients safely, respectfully and accurately.
Address and resolve volunteer concerns promptly to maintain clear expectations and dependable operations.
Serve as the contact for all AIB inspections and compliance requirements to maintain required food safety standards.
Create and document SOPs for each volunteer task so instructions remain clear, consistent and accessible.
Clarify volunteer roles and job descriptions so each person understands responsibilities, boundaries and expectations.
Create a welcoming environment where volunteers receive clear direction and respectful treatment.
Create positive volunteer experiences that encourage consistent participation and dependable service.
Encourage volunteers to return, increasing retention and maintaining reliable coverage for center operations.
Establish and maintain an improved volunteer experience by addressing practical needs and removing preventable barriers.
Help establish and maintain the Food & Resource Center job training program so trainees gain practical workplace experience.
Help trainees develop skills that improve access to better employment opportunities and livable-wage work.
Assist recruitment efforts to attract new volunteers and expand the center’s capacity to serve people facing food insecurity.
Develop and implement social media strategies to increase brand awareness and engagement.
Create, curate and manage published content across various social media platforms.
Collaborate with cross-functional teams to design and execute promotional initiatives.
Engage with followers, responding to comments and messages to foster community relationships.
Duties and responsibilities may be added or changed at any time at the discretion of your supervisor, formally or informally, either verbally or in writing.