Vice President Jobs

About The Position

Requirements

• Bachelor’s degree and 15+ years of progressive experience in sales operations, revenue operations, product operations, or related leadership roles OR High School Diploma/GED and 19+ years of equivalent experience.
• Senior leadership experience leading sales support, operations, customer support, or enablement functions in a high‑growth environment.
• Demonstrated experience designing, implementing, and improving sales or revenue‑supporting processes and operating models.
• Experience working with CRM systems and sales or customer‑facing technology platforms.
• Proven ability to partner effectively with Product, Technology, and Learning/Enablement teams.

Nice To Haves

• Experience managing multiple VMS platforms and external technology vendors.
• Experience leading large, cross‑functional, matrixed teams.
• Background in solutions‑based or services‑oriented business models.
• Experience supporting enterprise clients and complex operating environments.

Responsibilities

• Lead the development and execution of a unified sales support and product operations model that supports sales teams, customer support, and client delivery.
• Partner closely with Product leadership to ensure sales and customer‑facing teams are supported with effective tools, processes, training, and documentation.
• Ensure operating models, workflows, and systems scale effectively in a high‑growth, multi‑business environment.
• Partner with Sales, Product, Customer Support, Learning & Talent Development, and Technology leaders to improve the customer and buying journey.
• Provide strategic guidance to senior leaders on growth strategy, operational efficiency, capability investments, and resource allocation.
• Drive strong cross‑departmental communication and collaboration across matrixed teams.
• Define and oversee performance measurement frameworks, analytics, and management programs that support sales and customer success outcomes.
• Partner with Learning & Talent Development to ensure adoption of consistent methodologies, role‑based training, and enablement programs.
• Align training and enablement efforts with product strategy, customer needs, and operational priorities.
• Own strategy, implementation, adoption, and optimization of CRM platforms and the broader sales and support technology stack.
• Lead vendor governance and performance management for multiple VMS platforms (e.g., ShiftWise, Medefis, B4 Health) and associated technology support partners.
• Ensure sales and support technologies are effectively integrated into sales, product, and account management workflows.
• Lead analytics initiatives related to sales operations, performance management, forecasting, and operational insights.
• Identify and implement process improvements that increase efficiency, scalability, and effectiveness.
• Ensure optimal allocation of technology, support, and training resources impacting the sales organization.
• Lead, develop, and mentor managers and teams across sales support, operations, customer support, and product‑adjacent functions.
• Establish clear priorities, accountability, and a culture of collaboration and continuous improvement.

Benefits

• Bonus or commission