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Network Engineer - Remote

FERGUSON
Remote

About The Position

Ferguson is seeking a Network Engineer to join their IT Network Engineering team. This role is responsible for providing high-level engineering support for the organization's network infrastructure, which supports approximately 1,400 locations. The position involves supporting the tactical and strategic operation of LAN/WAN/WLAN/SD-WAN, Meraki, and VPN communications, including data traffic, data security, and problem resolution. The Network Engineer will collaborate with other team members to design, monitor, enhance, and support the organization's overall network infrastructure, with a specific focus on Ferguson's network platforms and architectures. This role is approved to be fully remote and can be based anywhere in the United States.

Requirements

  • 3+ years of experience or more of Data Center, SDWAN, Cloud, Wireless, Load-Balancer, Routing, Firewall, Monitoring technologies.
  • Associate’s degree in computer science, information assurance, MIS, or related field, or equivalent experience.
  • Technical background in Network Engineering including Cisco (Nexus/Catalyst), Meraki, Palo, SDWAN technologies (Versa/Cisco/Silverpeak) and general Information Security knowledge.
  • Highly technical and analytical expertise, with a proven deep background (preferred 7+ years’ IT experience) in technology design, implementation, and delivery.
  • Experience in network engineering, including large scale design, datacenter (hosted and cloud), and local LAN technologies.
  • Must be self-motivated, proactive, creative, and efficient in identifying issues, understanding, and proposing solutions.
  • Solid understanding of network protocols.
  • Experienced with Cisco and Palo Alto firewalls.
  • Track record of acting with integrity, taking pride in work, seeking to excel, being curious and adaptable, and communicating effectively.
  • Excellent written, oral, instructional, presentation, and interpersonal skills.
  • Advanced knowledge of Microsoft Office software (Outlook, Word, Excel, PowerPoint, Access, etc.).
  • Improves and/or adapts work methods based on past firsthand experiences, without the benefit of defined procedures, and identifies solutions to problems through interpretive skills and analyses.
  • Knowledge of applicable wireless security and privacy practices and compliance with SOX and PCI.
  • Project Coordination Skills.
  • Excellent ability to organize, prioritize, and document work with minimal direction from Manager and deliver within critical dates.
  • Lead, mentor and empower individuals and team members.
  • Ability to travel up to 5% as needed.
  • Establishes operational plans and implements strategic goals.
  • Develops and implements new processes and procedures.
  • Requires independent completion of work where judgment and discretion are required.
  • Solves complex problems without defined procedures.
  • Solutions to problems require innovation and ability to assess multi-functional impacts.
  • Is a recognized problem solver.
  • Communicates and influences within and outside of function.
  • Typically, responsible for communicating externally (e.g., customers, vendors, etc.).
  • Highly proficient communication skills and ability to effectively present to senior and executive leadership.
  • Develops high level project plans including tasks (in and outside of the immediate team) and dates.

Nice To Haves

  • Technical Certifications are preferred; CCIE (Cisco Certified Internetwork Expert), CCNP (Cisco Certified Network Professional), or CISSP (Certified Information Systems Security Professional) are desirable.

Responsibilities

  • Collaboratively design/manage all WAN/LAN, WLAN, VPN, and Network Infrastructure.
  • Work in tandem with other engineers and architects, the Network Operations Center (NOC), Security Operations Center (SOC), incident responders (when anomalous activity occurs), technology infrastructure and development team members.
  • Good troubleshooting of all network infrastructure.
  • Proactively research, analyze and recommend new technologies to meet changing business needs.
  • Improve the infrastructure's uptime, performance and reliability.
  • Establishing and implementing standards and policies for all network infrastructure.
  • Accountable for optimizing network performance for scalability, reliability and usability.
  • Optimally work as part of a team to meet team goals and objectives.
  • Develop and maintain documentation related to design/changes in network infrastructure.
  • Configures, troubleshoots and scales load balancing platforms, with a focus on F5-based/specific environments.
  • Design network configuration settings for internal and external systems, including modification of DHCP, VPN, SD-WAN and VLANs.
  • Modifying both core and edge routers and switch configurations as needed.
  • Supporting team on escalated major incidents technical infrastructure issues and follow through to satisfactory resolution.
  • Coordinating installation, repair or maintenance of network hardware equipment.
  • Partnering with IT Service Delivery, NOC and Operations Managers to maintain hardware and software inventory to ensure compliance and asset management.
  • Accurately documenting all new system implementations and modifications to existing systems (moves, adds, changes).
  • Ownership in Disaster Recovery planning, development and implementation for network infrastructure.
  • Ensuring compliance with IT Security and Governance processes, such as Change control, SOX and PCI.
  • Identify and implement technical and service improvements.
  • Ensuring technology documents/certificates such as product registrations, licensing, activations, SSL certificates, maintenance agreements, service contracts, etc. related to technology operations and/or technology services are evaluated, updated and processed.
  • Ensuring networks and associated software applications are operational; ensure hardware and software is patched and/or updated; ensure all data circuits are operational in accordance with vendor specifications.
  • Maintaining knowledge on network technologies and evaluating new technologies to gain business efficiency.
  • Performing other duties or functions as requested by management.

Benefits

  • health
  • dental
  • vision
  • paid time off
  • life insurance
  • 401(k) with a company match
  • mental health coverage
  • gender affirming and family building benefits
  • paid parental leave
  • associate discounts
  • community involvement opportunities

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