AI Program Analyst

QuadReal Property Group•Toronto, ON

1d•Hybrid

About The Position

The AI & Digital Innovation team is scaling from a small founding team to a program-driven delivery function. With multiple AI initiatives, vendor engagements, and cross-BU stakeholders, the Program Manager, Engagement Lead, and solution owners need an analyst who keeps the underlying work, data, and processes organized and visible. This person will help bring structure to how work comes in, gets triaged, and gets tracked, support the Program Manager in keeping the AI roadmap on rails across multiple concurrent initiatives, maintain the trackers, dashboards, and data feeds the Program Manager, Engagement Lead, and solution owners use to tell their stories, and document team-internal processes, help fill gaps where none exist today, then automate repetitive parts using low-code tools or AI-assisted coding.

Requirements

2-5 years of experience in program coordination, operations, project management, or business analysis
Strong organizational skills: you're the person who brings order to chaos
Comfortable with project management tools (ClickUp, Jira, Asana, or similar)
Comfortable with numbers: can build and maintain budget trackers, cost models, and ROI data (Excel/Sheets proficiency expected; doesn't need to be a finance major)
Technically curious: you use AI tools daily (Claude, ChatGPT, Copilot) and can build small automations with AI assistance
Solid written communication: can write clear status updates, process docs, and stakeholder summaries
Based in Toronto/GTA, willing to work hybrid

Nice To Haves

Experience tracking program or project budgets, vendor costs, or operational spend
Experience building usage/adoption dashboards or product analytics (even lightweight: Excel, Power BI, Looker)
Experience with Microsoft Power Platform (Power Automate, Power Apps, Power BI)
Basic Python or scripting ability (or demonstrated ability to build with AI assistance)
Familiarity with Azure, Microsoft 365 ecosystem, or enterprise IT environments
Real estate, financial services, or asset management industry background
Experience supporting AI/ML or data teams (even without being technical yourself)

Responsibilities

Keep the intake queue, triage, and tracking of AI requests and initiatives running smoothly in ClickUp; the Program Manager sets priorities
Maintain status visibility (dashboards, weekly updates, blockers, dependencies) for the Program Manager and Director
Help track deliverables against quarterly roadmap targets, with the Program Manager driving prioritization
Keep team documentation current: decision logs, meeting notes, process maps, runbooks
Coordinate logistics with vendors, contractors, and internal stakeholders to support delivery timelines
Provide measurement support across three areas. Each area is led by other team members; this role supports and maintains the underlying trackers, ledgers, and data feeds.
Maintain the portfolio and spend trackers; pull budget-vs-actual, vendor SOW burn, and headcount data on request
Pull usage, adoption, and performance data from telemetry the dev team instruments; maintain the ROI data ledger with inputs from initiative owners
Maintain the data feeds, adoption trackers, and champion leaderboard; provide data for program impact reporting (workshop impact, adoption trends, BU coverage)
Document team-internal workflows: intake, triage, runbooks, team rituals
Surface gaps where no internal process exists; propose lightweight workflows for the team to adopt
Identify repetitive manual work and build automations (Power Automate, Python scripts, AI-assisted tools) once processes are stable
Help build and maintain dashboards across the three measurement areas above
Help standardize templates and workflows for recurring team activities
Prototype lightweight internal tools to reduce friction in day-to-day operations
Support the Director in preparing materials for leadership updates and planning cycles
Help track hiring pipeline status, onboarding logistics, and team operations
Assist with workshop and enablement event logistics when needed