Vendor Jobs

About The Position

Requirements

• Bachelors degree or equivalent years of experience.
• Minimum of 3 years of IT experience preferably in healthcare or related field OR 2 Years of IT experience and 2 years of clinical experience.
• Possesses comprehensive knowledge of subject matter.
• Works independently and effectively manages time with little or no supervision.
• Strong desktop skills including Word, Excel, PowerPoint, Visio and Outlook.
• Effective oral and written communication.
• Creates and maintains clear, concise documentation.
• Collaborates with other team members across the department.
• Demonstrates self-direction.
• Epic and/or other relevant certification(s) or where applicable, other relevant applications experience.

Nice To Haves

• Bachelors degree.

Responsibilities

• Ability to effectively share knowledge with and mentor lower level Application Analysts.
• Installs/upgrades new/existing applications and components, configures application settings, and validates work performed by lower level Application Analysts.
• Assists in the coordination of end user support activities.
• Attends, participates in, and contributes to meetings throughout the facility. Coordinates and runs meetings within the IT department.
• Provides go-live support for users on new applications, modules, and functionality.
• Oversees and/or performs analysis of necessary application modifications and works with IT associates and/or the vendor to coordinate the modification.
• Analyzes business/clinical needs and requirements.
• Interprets end user requirements by fully discussing potential options and helping client move towards optimal solution.
• Evaluates the operational workflow that is applied to the system.
• Creates system specifications from user requirements.
• Creates test plans and tests new systems, version upgrades, and any system modifications.
• Documents all outcomes of testing. Reviews lower level Application Analyst`s test plans and documented outcomes for consistency and thoroughness.
• Responsible for application implementation, troubleshooting, and support.
• Presents oral and written communications to project teams and other departments.
• Handles complex issues and problems, and refers only the most complex issues to higher-level staff.
• Updates system, operational, and department documentation.
• Recommends areas for process improvements.
• Provides on-call support for applications.
• Provides input into policy and procedure redesign.
• Functions as a preceptor for new staff in the department.
• Performs other related duties incidental to the work described herein.
• Lifts a minimum of 20 lbs., pushes and pulls a minimum of 20 lbs. and stands a minimum of 4 hours a day.
• Adheres to the Medical Centers Organizational Competencies and Standards of Behavior.

Benefits

• health
• dental
• vision
• paid leave
• tuition reimbursement
• retirement benefits