Unit Assistant Jobs

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Assistant Unit Manager

KFC•Rancho Cucamonga, CA
•Onsite

About The Position

The Assistant Unit Manager supports the Restaurant General Manager in achieving business goals by leading the restaurant team, ensuring a superior guest experience, and developing team members. This role is a training ground for future restaurant leadership positions.

Requirements

  • Previous customer service or cashier experience desirable.
  • Proficiency using Microsoft Office suite (Word and Excel)
  • Internet explorer
  • MS Word/Excel
  • Regular access to personal vehicle
  • Standing
  • Walking
  • Sitting
  • Stooping/Bending
  • Using hands to finger, handle or feel (computer operation)
  • Reaching with hands and arms
  • Push/Pull up to 90lbs up to 30 feet
  • Lifting of up to 25 lbs.
  • Talking and hearing: Clear speech and good hearing both face to face and on the phone; hears well in noisy social environments.
  • Seeing : Clear vision at 20 inches or less with or without corrective lenses; vision sufficient to drive motor vehicles safely with or without corrective lenses
  • Uses critical thinking skills to interpret information furnished in written, oral or schedule form.
  • Makes sound decisions and sets goals based on available information and evaluates situations and requirements to plan and adjust work accordingly.
  • Projects accurate future occurrences based on current or historic data.
  • Must be able to work with supervision; able to make decisions about the severity of variable situations and evaluate the most appropriate response; able to make appropriate decisions related to customer requests.
  • Will be exposed to varying weather conditions, soil, pollen, grass and plant materials and fertilizer while working; will be exposed to cleaning solutions of home strength; may be exposed to industrial strength solutions for pest control, paints or solvents, biohazards such as bloodborne pathogens, sewage, or building waste.

Responsibilities

  • Partner with the Restaurant General Manager to monitor and achieve performance goals.
  • Ensure a consistently excellent guest experience by maintaining cleanliness, service quality, and food standards.
  • Lead by example to uphold high standards of customer service and operational excellence.
  • Recruit, train, and mentor team members for growth and development.
  • Communicate business updates, promotions, and team objectives clearly and effectively.
  • Promote a team-focused and family-oriented work culture.
  • Attending staff, departmental, and required meetings.
  • Following cash handling, safety, and security procedures.
  • Adhering to KFC and City/State/United States safety regulations.
  • Demonstrating knowledge of and compliance with RBD’s Human Resources policies and processes.

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