Training Manager Jobs

About The Position

Requirements

• Must be at least 21+ years of age.
• Maintain a valid driver’s license.
• Maintain proof of auto insurance.
• Acceptable driving record.
• Reliable vehicle for going to the bank, picking up product, or delivering occasionally.
• ServSafe Certified (once fully and solely operating a restaurant location).
• Able to maintain a liquor license and any other required permits.
• Must have within the first 30 days of employment.
• ATC Server Training Class within the first 90 days.
• Managers must have a valid Indiana Employee Alcohol Permit and a valid ATC Server Training Certificate to oversee any Server with a Restricted Alcohol Permit (under 21 years of age).
• Minimum of five years experience in restaurant operations, 1 year of general management experience preferred, or an equivalent combination of education and experience.
• Systems & Software – proficient level knowledge of Google Workspace.
• Able to reach, bend, stoop, and frequently lift up to 50 pounds.
• Able to be on your feet for extended periods of time.
• Attendance at work is required.

Nice To Haves

• ServSafe Certified (once fully and solely operating a restaurant location).
• Able to maintain a liquor license and any other required permits.
• Must have within the first 30 days of employment.
• ATC Server Training Class within the first 90 days.
• Managers must have a valid Indiana Employee Alcohol Permit and a valid ATC Server Training Certificate to oversee any Server with a Restricted Alcohol Permit (under 21 years of age).

Responsibilities

• Drives customer-focused culture by serving as a role model in resolving customer issues and training team members to meet or exceed customer service standards.
• Verifies food quality is at the highest standard that is received by vendors and served to the customers.
• Ensure the workplace is safe for both employees and customers by facilitating safe work behaviors of the team.
• Ensures that food safety standards are met in the store through direct observation as well as follow up on food safety with team members.
• Respond quickly and respectfully to customer complaints.
• Make appropriate suggestions to customer’s orders to increase satisfaction with suggestive selling techniques.
• Acknowledge all customers entering and exiting the store.
• Organize and oversee the time spent on the job for yourself and all employees.
• Maintain a positive attitude and must lead by example.
• Maintain a sense of urgency with all aspects of customer service.
• Strive for the most efficient, courteous service possible.
• Promote teamwork & cross-training from all employees
• Administer prompt, fair, and consistent corrective action for any and all violations of company policies, standards, and procedures.
• Setting priorities, managing details, providing recognition, and carrying out effective coaching to team members.
• Verifying maintenance of equipment, facility, and grounds are being maintained to company standards and that all equipment is functioning properly.
• Coordinate with your District Manager if a problem exists.
• Adheres to cash handling and reconciliation procedures in accordance with company policies and procedures.
• Maintains prescribed opening and closing hours.
• Follow all security procedures and precautions.
• Hires, trains, and develops team members & future management personnel to their highest potential.
• Maintain staffing Schedule employees as required by the labor comp and hourly sales report.
• Responsible for working with the marketing department to ensure initiatives are in place and being implemented to drive sales growth.
• Train all employees on suggestive selling techniques.
• Analyzes sales, food, labor, inventory, and controllables on a continual basis.
• Complete regularly scheduled inventories and order accordingly.
• Guard against product unavailability by maintaining adequate inventory levels.
• Take specific corrective action to meet or achieve margin and sales growth targets.
• Ensures the store is in compliance with Federal/State/Local requirements.
• Maintaining contact with the bookkeeper, HR, and operations team.
• Responsible for all employee scheduling and payroll.
• Ensures that the store is organized, maintained, and running efficiently.
• Maintain sales volume by serving products of the highest quality by providing excellent customer service.
• Maintain established food and labor costs.
• Following and enforcing recipes to maintain a consistent product and nutritional value.
• Maintain food safety requirements along with customer and employee safety.
• Maintain appearance and cleanliness in all aspects of your operation by following established cleaning lists.
• Obtain complete knowledge of operational techniques, standards, policies, and procedures.
• Always follow company procedures and standards.
• Demonstrate excellent teamwork.
• Conduct all designated staff meetings and training sessions.
• Attend monthly General Manager meetings.
• Assure that all equipment is functioning properly.
• Coordinate all phases of your operation through correction, direction, and follow-up.
• Maintain awareness in all areas of your operation.
• Maintain constant communication with your General Manager and District Manager.
• Anticipate working opening or closing shifts.
• Anticipate working for other Pizza King stores.
• Store re-assignment during or after the training period.
• Assume a Shift Manager role until offered a General Manager position.
• Anticipate the General Manager role as directed or assigned or to cover PTO.
• Expect additional duties and responsibilities as assigned.

Benefits

• Paid Time Off (once fully and solely operating a restaurant location)
• 401(k) program with Employer Match
• Advancement opportunities
• $300 employee referral bonus
• Free meals on and off the clock (once fully and solely operating a restaurant location)
• $50 birthday dinner and paid day off for your birthday
• $3000 potential accumulated yearly bonus based on store’s performance (once fully and solely operating a restaurant location)
• $1000 potential bonus for training other GMIT team members (once fully and solely operating a restaurant location)
• Health, dental, vision, accident, critical illness, life insurance, and short and long term disability options (must maintain 30+ hours per week)
• Years of Service Bonus - employees are given a bonus once they reach a milestone anniversary