Training Manager Jobs

About The Position

Requirements

• At least five years of related experience as an auto glass technician, lead technician, master technician, trainer, or an equivalent combination of education and experience.
• Experience in the home services industry or a similar field.
• Knowledge of field operations concepts, practices, and procedures.
• Understanding of profit-and-loss statements and the factors that drive profitability.
• Proficiency with Microsoft Office applications.
• Clear and effective written and verbal communication skills.
• Strong interpersonal skills and the ability to build relationships and positively influence behavior.
• Confident public-speaking and presentation skills.
• Strong attention to detail and consistent follow-through.
• Effective time-management and organizational skills.
• Ability to manage multiple priorities, work independently, and make sound decisions.
• Ability to train, coach, and develop others.
• Outgoing demeanor and a positive, professional attitude.
• Ability to travel weekly, up to 75% of the time.
• Ability to lift at least 25 pounds.

Responsibilities

• Lead the implementation of Portland Glass auto glass training programs.
• Prepare candidates to meet program standards and earn certification within 12 weeks.
• Identify and train mentors who will guide technicians through their training and certification journey.
• Train mentors and supervisors on effective on-the-job instruction and performance evaluation.
• Evaluate trainee progress and adjust training plans to support individual success.
• Partner with leaders, managers, and supervisors to identify training needs and opportunities.
• Coordinate training schedules across Portland Glass locations.
• Develop training policies, programs, and schedules based on business needs, processes, products, procedures, and services.
• Create and maintain training manuals, assessments, reference materials, visual aids, and other learning resources.
• Develop new-hire training plans and deliver required safety and regulatory training.
• Support Dow and other vendor training and certification programs, including tracking and renewing certifications.
• Serve as the primary contact for vendor systems and programs, including ADAS and Autel.
• Coordinate training opportunities and follow up on vendor-related concerns.
• Maintain accurate training records, licenses, and certifications.
• Partner with leaders to review training content and evaluate trainee comprehension.
• Coordinate training opportunities with colleges, vocational schools, manufacturers, and trade associations.
• Stay current with emerging training practices, methods, and techniques.
• Maintain knowledge of hazardous materials regulations and communicate applicable requirements to employees.
• Participate in managers’ meetings as requested and model the standards and behaviors expected across the organization.

Benefits

• Competitive Salary: $85,000 - $105,000 annually – Based on Experience