About The Position

Want to use your people leadership and strategic mindset to elevate the associate experience in a high-velocity fulfillment center environment? The Human Resources Office Manager is a critical thought-partner role that blends hands-on leadership with strategic HR expertise to ensure our people processes run as efficiently as our operations. In this role, you’ll use data to paint a workforce picture for your leadership team, inspiring thoughtful action that strengthens engagement, retention, and performance. As a trusted advisor and culture champion within the fulfillment center, you'll play an important role in shaping the associate experience and reinforcing our customer-first mindset. Reporting to the Human Resources Manager, you'll partner with business leaders to execute talent initiatives, provide associate support, and align workforce planning strategies with operational needs.

Requirements

  • Associate's Degree in Business, Logistics, or related field and 1 year's supervisory experience OR Bachelor's Degree in Business, Logistics, or related field OR 2 years' Walmart Logistics management experience OR 2 years' supervisory experience, including 1 year's experience managing human resource processes OR 1 year's Walmart Stores, Inc. Human Resources experience.
  • Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Nice To Haves

  • Human Resources
  • Microsoft Office
  • Supervising Associates
  • Training and Facilitation
  • Walmart Logistics Systems
  • Bachelors: Business
  • Bachelors: Logistics
  • Human Resources - Professional HR (PHR) CERTIFICATION - Certification
  • Human Resources - Sr. Professional HR (SPHR) CERTIFICATION - Certification

Responsibilities

  • Lead daily HR office operations, ensuring consistent execution of onboarding, associate relations, attendance management, and compliance processes within the fulfillment center.
  • Partner with Operations leadership to align workforce planning, staffing strategies, and associate engagement initiatives with business needs.
  • Monitor and analyze key workforce metrics, including turnover, retention, attendance, and engagement, and develop action plans to drive continuous improvement.
  • Coach and support frontline and salaried leaders on performance management, policy interpretation, associate relations, and talent development.
  • Ensure compliance with federal, state, and local employment laws while maintaining adherence to company policies and ethical standards.
  • Lead associate relations investigations and conflict resolution efforts, fostering a respectful, inclusive, and positive workplace culture.
  • Support recruitment, hiring, succession planning, and leadership development initiatives to strengthen the internal talent pipeline and drive long-term organizational success.
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