Tire Technician Jobs

About The Position

Requirements

• Valid state-issued driver's license.
• Must be 18 years of age or older.
• Must successfully complete all job-required trainings and assessments within the prescribed time period if selected.

Nice To Haves

• Experience in the auto service industry.
• Retail experience.

Responsibilities

• Collaborate with team members to fulfill sales and service requests, educate associates on tools, tasks, and resources, and mentor new technicians.
• Provide safe and efficient customer service using knowledge of safety and compliance protocols, tire and battery guidelines, service standards, equipment, TPMS, product specifications, and seasonality.
• Use digital tools and handheld technology to plan and drive sales, improve the service experience, respond to safety alerts and product information, and support associate engagement and training.
• Communicate equipment, tools, and supply needs to the TBC Lead; track and monitor returns and special orders; operate cash registers and process transactions.
• Maintain the physical work area, inventory, audit, safety, and compliance standards; report complaints, hazards, product or service problems, and work-area issues.
• Complete paperwork, logs, and other required documentation; ensure merchandise is packaged, labeled, and stored according to company policies and procedures.
• Identify member needs, assist with purchasing decisions, and resolve member issues and concerns.
• Promote a respectful, supportive, and team-oriented workplace; help train, develop, and mentor team members.
• Follow company policies, procedures, ethics, and integrity standards, including applicable action plans and the Open Door Policy.
• Complete work assignments and priorities using policies, data, and resources; collaborate with relevant partners, communicate progress, and recommend improvements.
• Support inclusion, teamwork, accountability, customer-first service, continuous improvement, and the company’s goal of becoming a regenerative company.

Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U company-paid education program, including eligible tuition, books, and fees.
• Performance-based bonus awards.
• Additional premiums may apply in specific circumstances.