(USA) Tire & Battery Technician - Automotive

Walmart • Glendale, AZ

3d • $20 - $28 • Onsite

About The Position

As a Tire and Battery Center Technician, you will provide safe and efficient service in the department’s sales and service areas and help meet members’ expectations. You will collaborate with other associates to deliver customer service, support sales and service requests, and maintain safe, compliant, and efficient department operations.

The role involves applying tire and battery industry knowledge and safety protocols; using service equipment, digital tools, and point-of-sale systems; completing transactions and documentation; maintaining inventory and work areas; and identifying and resolving member concerns. You will also help train and mentor associates, model respectful and high-quality service, and support company policies, ethical standards, and continuous improvement.

Requirements

• Valid state-issued driver's license.
• Must be 18 years of age or older.
• Must successfully complete all job-required trainings and assessments within the prescribed time period if selected.

Nice To Haves

• Auto service industry experience.
• Retail experience.

Responsibilities

• Collaborate with team members to fulfill sales and service requests, provide safe and efficient customer service, and mentor new technicians.
• Apply knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operation, TPMS, product specifications, and seasonal needs.
• Use point-of-sale systems, handheld technology, and other digital tools to support sales, service, safety, training, and business decisions.
• Communicate equipment, tool, and supply needs to the TBC Lead; track and monitor returns and special orders.
• Operate cash registers and process transactions.
• Maintain accurate inventory and meet audit, safety, and compliance standards.
• Report complaints, safety hazards, and problems with products, services, or work areas.
• Complete required paperwork, logs, and other documentation.
• Ensure merchandise is packaged, labeled, and stored according to company policies and procedures.
• Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
• Advocate for the brand and provide a high-quality member experience; support and train team members in a respectful, supportive, and team-oriented manner.
• Follow company policies, procedures, standards of ethics and integrity, and related action plans; use the Open Door Policy.
• Complete work assignments according to priorities, deadlines, and expectations; communicate progress and recommend ways to address improvement opportunities.
• Build trusting working relationships, communicate effectively, help develop and mentor others, and recognize their contributions.
• Put customers and members first, make decisions using reliable information, and consider how work affects team outcomes.
• Learn, adapt to change and feedback, and support continuous improvement and adoption of new technologies and skills.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k), stock purchase plan, and company-paid life insurance.
• Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave; PTO and/or PPTO may be used for vacation, sick leave, holidays, or other purposes, subject to job classification and length of employment.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U company-paid education program for eligible full-time and part-time associates, covering tuition, books, and fees for programs ranging from high school completion to bachelor's degrees, English Language Learning, and short-form certificates.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed