(USA) Tire & Battery Technician - Automotive

Walmart•Franklin, TN
•$21 - $29•Onsite

About The Position

As a Tire & Battery Center Technician, you will provide safe and efficient service in the department’s sales and service areas and work collaboratively with associates to meet members’ expectations. The role involves helping members with purchasing decisions and service concerns, operating equipment and point-of-sale systems, processing transactions, maintaining inventory and documentation, and ensuring that safety, compliance, and service standards are followed. Technicians use digital tools and handheld technology to support sales, service, safety, and training. They communicate supply and equipment needs, report hazards and product or service issues, mentor and train team members, and contribute to a respectful, supportive, and team-oriented workplace. The role also requires following company policies and ethics standards, adapting to change, and supporting continuous improvement. The position is based at the Sam’s Club location at 3070 Mallory Ln, Franklin, Tennessee. The hourly wage range is $21.00 to $29.00, with possible additional premiums of $0.35 to $3.00 per hour in specific circumstances. Actual pay will meet or exceed the applicable minimum wage.

Requirements

  • Valid state-issued driver’s license.
  • Must be 18 years of age or older.
  • Must successfully complete all job-required trainings and assessments within the prescribed time period if selected.

Nice To Haves

  • Experience in the auto service industry.
  • Retail experience.

Responsibilities

  • Provide safe and efficient service in the Tire & Battery Center’s sales and service areas.
  • Collaborate with team members to fulfill sales and service requests and help associates understand tools, tasks, and resources.
  • Mentor, train, and support technicians and other team members.
  • Follow safety and compliance protocols, tire and battery industry guidelines, service standards, equipment procedures, and product specifications.
  • Use digital tools, handheld technology, and systems to support sales, service, safety, product information, and training.
  • Communicate equipment, tool, and supply needs to the TBC Lead; track returns and special orders.
  • Operate cash registers and process transactions.
  • Maintain inventory, audit, safety, and compliance standards; complete required paperwork, logs, and documentation.
  • Report complaints, safety hazards, and problems with products, services, equipment, or work areas.
  • Package, label, and store merchandise in accordance with company policies and procedures.
  • Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
  • Deliver high-quality member service and model respectful, supportive, and team-oriented conduct.
  • Follow company policies, procedures, and standards of ethics and integrity, including applicable action plans and the Open Door Policy.
  • Complete assigned work and priorities, communicate progress, and recommend ways to address improvement opportunities.
  • Support a culture of belonging, build trusting relationships, recognize others’ contributions, and help develop the team.
  • Use reliable information to make decisions, balance priorities, and contribute to continuous improvement.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k).
  • Stock purchase plan.
  • Company-paid life insurance.
  • Paid time off and/or paid protected time off, which may be used for vacation, sick leave, holidays, or other purposes.
  • Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Company-paid education through Live Better U, including eligible programs from high school completion through bachelor's degrees, English Language Learning, and short-form certificates; tuition, books, and fees are paid.
  • Performance-based bonus awards.
  • Additional hourly premiums may apply in specific circumstances.
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