Design for Service Paint and Body Commodity Specialist
Ford Motor Company • Allen Park, MI2d
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Design for Service Body & Collision Commodity Specialist
Ford Motor Company•Allen Park, MI
About The Position
This position is critical for integrating serviceability considerations early in the product development cycle, ensuring that new vehicles can be repaired efficiently, at a lower cost, and with superior customer experience. The specialist drives the "Design for Service" culture, bridging the Service Division and Product Development teams to achieve ambitious Warranty Cost Reduction and Launch Readiness targets, ultimately delivering the best-in-class repair experience and the lowest possible Cost of Ownership. This role demands a strong advocate for the 'Voice of the Dealer & Technician' as a critical input to Product Development and cross-functional teams, while consistently maintaining a 'Voice of the Customer mindset.'
Requirements
- Strong advocate for the 'Voice of the Dealer & Technician'
- Consistently maintaining a 'Voice of the Customer mindset.'
Responsibilities
- Integrating serviceability considerations early in the product development cycle.
- Ensuring new vehicles can be repaired efficiently, at a lower cost, and with superior customer experience.
- Driving the "Design for Service" culture.
- Bridging the Service Division and Product Development teams.
- Achieving Warranty Cost Reduction and Launch Readiness targets.
- Delivering the best-in-class repair experience and the lowest possible Cost of Ownership.
- Advocating for the 'Voice of the Dealer & Technician' as a critical input to Product Development and cross-functional teams.
- Maintaining a 'Voice of the Customer mindset.'
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