System Administrator Jobs

About The Position

Requirements

• Active TS/SCI Clearance with a current Maryland Polygraph
• DoD 8570 compliance (IAT Level II certification or higher) required
• Bachelor's degree in Information Technology, Computer Science, Information Systems, or another related technical discipline
• Minimum of 3 years of experience as a System Administrator supporting programs of similar scope, complexity, and mission requirements
• Five (5) additional years of directly related System Administration experience may be substituted in lieu of a bachelor's degree
• Experience administering Windows, Linux, and/or UNIX operating systems
• Experience supporting enterprise server, storage, networking, and client infrastructure
• Experience providing Tier 1 Help Desk support and troubleshooting hardware, software, and operating system issues
• Experience supporting Tier 2 escalations and resolving complex technical problems
• Experience installing, configuring, maintaining, and upgrading operating systems and enterprise software
• Experience monitoring system performance, availability, and resource utilization
• Knowledge of system administration best practices, operating system security, and infrastructure maintenance
• Strong troubleshooting, analytical, and problem-solving skills
• Excellent communication and customer service skills with the ability to support technical and non-technical users
• Ability to work effectively in a collaborative, fast-paced, mission-oriented environment

Nice To Haves

• Love solving difficult technical challenges
• Enjoy collaborating and sharing knowledge
• Like working where your voice actually matters
• Appreciate a culture that celebrates wins and supports growth

Responsibilities

• Install, configure, maintain, and troubleshoot enterprise IT systems and infrastructure
• Provide Tier 1 Help Desk support, including problem identification, diagnosis, and resolution for hardware, software, and network-related issues
• Support Tier 2 escalations by troubleshooting and resolving more complex technical issues
• Monitor the health, availability, and performance of servers, storage systems, network devices, client workstations, and mobile devices
• Perform day-to-day administration of Windows, Linux, and UNIX operating systems
• Install, configure, patch, and maintain operating system software and system applications
• Manage system configurations to ensure secure, reliable, and compliant operations
• Support users by providing technical assistance, account management, and guidance on IT systems and services
• Monitor system performance and optimize resource utilization through capacity planning and performance tuning
• Assist with troubleshooting network connectivity and infrastructure issues
• Support hardware installations, upgrades, replacements, and maintenance activities
• Communicate system status, outages, and issue resolution progress to customers, management, and technical teams
• Participate in incident response and problem resolution activities to minimize operational disruptions
• Maintain technical documentation, system configurations, and operational procedures
• Support implementation of operating system enhancements and infrastructure improvements to increase system reliability and performance

Benefits

• Employee ownership opportunities
• Annual company retreats
• 5 weeks PTO
• Flexible work environment
• Employer-paid medical and dental for employees and dependents
• Up to 10% 401(k)/profit sharing contribution
• Monthly happy hours and team events
• Referral bonuses