System Operator Administrator II

Olgoonik Corporation • Fairfax, VA

2d • Onsite

About The Position

Performs specialized systems administrative functions in support of an enterprise integrated security management system and provides customer support services to system users, employees, and visitors.

Requirements

• High School diploma required
• Minimum 2 years of clerical and data entry experience
• 2 years of general customer service experience
• 1 years of operating/programming integrated security management systems experience.
• Intermediate working knowledge of Microsoft Windows Applications/Programs
• Good typing skills (30 WPM)
• Excellent oral and written communication skills
• Excellent problem-solving skills
• Ability to follow oral and written instructions
• Ability to perform work with no supervision
• Ability to establish and maintain effective working relationships
• Works well with co-workers and supervisors
• Observes work hours
• Demonstrates punctuality
• Maintains good relations with the public
• Must have a current US Government SECRET Personnel Security Clearance or be able to successfully complete a U.S. government administered Investigation.
• Must be a U.S. Citizen.
• Must also be able to maintain a US Government SECRET clearance.

Nice To Haves

• Business casual attire.

Responsibilities

• Process applicants for ID cards
• Process ID card applications
• Perform quality control checks
• Process access control requests
• Prepare system generated reports
• Prepare status reports
• Provide intermediate level customer service support
• Provide intermediate training
• Update files
• Identify and resolve complex ID card problems
• Identify and resolve moderately access control problems
• Performs basic integrated security management system programming tasks
• Performs assigned duties in a satisfactory manner
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED