Supervisor Jobs

About The Position

Requirements

• Bachelor of Science in Nursing required.
• Minimum three (3) years clinical experience required, preferably in oncology or outpatient care.
• Minimum one (1) year leadership or supervisory experience required.
• Advanced knowledge of Radiation Medicine, treatments and pretreatment procedures/tests.
• Substantial knowledge of state and federal healthcare regulations and accreditation, insurance regulations, finance, performance improvement, quality, patient safety, evidence-based clinical practice standards, medical staff structure, legal aspects of care, and nursing scope of practice required.
• Ability to work effectively with a wide variety of staff.
• Knowledge and application of adult learning principles.
• Able to read; write and speak with professional quality; use computer and software programs necessary to the position; operate/troubleshoot patient care equipment required for the position.
• Able to communicate positively, effectively, and professionally with others; provide leadership; be assertive and consistent in enforcing policies ensuring compliance with regulatory standards, rules and laws; think critically; use sound judgment based on factual information and clinical knowledge; work calmly and respond courteously when under pressure; lead, supervise, teach, and collaborate; accept direction.
• Able to communicate effectively in English (and Spanish preferred) in person, in writing, and on the telephone; think critically; work independently; perform basic math and statistical functions; manage multiple assignments; compose written material; work well under pressure; problem solve; organize and prioritize workload; recall information with accuracy; pay close attention to detail.
• Able to distinguish colors as necessary; hear sufficiently for general conversation in person and on the telephone, and identify and distinguish various sounds associated with the workplace; see adequately to read computer screens, and written documents necessary to the position.
• Active California Registered Nurse (RN) license required.
• Basic Life Support (BLS) certification issued by the American Heart Association required.

Nice To Haves

• Radiation oncology or referral experience preferred.
• Advanced Cardiac Life support (ACLS) issued by the American Heart Association preferred.

Responsibilities

• Providing operational leadership and oversight for a high call-volume radiation medicine referral office.
• Coordinating daily activities to ensure timely patient access to care, efficient workflow management, regulatory compliance, and exceptional patient-centered service.
• Serving as a clinical and operational resource to referral coordinators, intake specialists, and scheduling staff.
• Providing real-time guidance, problem resolution, and support for complex patient access, referral, scheduling, insurance authorization, and financial clearance processes.
• Collaborating with physicians, clinical teams, patient financial services, insurance payers, and other multidisciplinary stakeholders.
• Assisting with schedule development, productivity management, employee development, orientation and training, performance management, quality improvement initiatives, compliance oversight, survey readiness, and human resource functions.
• Supporting departmental and organizational strategic goals.
• Monitoring operational and quality metrics, analyzing performance data, identifying opportunities for improvement, and presenting actionable recommendations.
• Fostering a culture of safety, continuous learning, accountability, collaboration, and continuous performance improvement.
• Ensuring adherence to all regulatory, accreditation, organizational, and patient safety standards.
• Promoting high-performing teams, exceptional customer service, efficient, and compassionate customer service throughout the radiation medicine continuum.
• Performing other duties as needed.