Cross Dock Supervisor

TUFFSHED • Marion, IN

7d • $26 - $30 • Onsite

About The Position

Tuff Shed is recruiting for a highly motivated Cross Dock Supervisor to contribute to the success of our Cross Dock location. This position offers the opportunity to make a real impact to the Company! The Cross Dock Supervisor (CD Supervisor) is responsible for the supervision of the cross dock location; this location reports to the general/district manager (gm/dm) within the market. s/he must ensure the cross dock operates in a safe, efficient and effective manner; producing quality products; maximizing customer satisfaction; minimizing job accidents and turnover; increasing store revenue and profitability.

Requirements

• Ability to work independently in a self-directed setting and with minimal supervision
• Detail oriented and the ability to organize workload, along with strong follow-up, analytical, problem-solving, reasoning, and sound decision-making skills
• Hands-on computer skills in MS Office Suite and Internet applications required
• Ability to solve problems using sound logic and good business judgment
• Ability to use arithmetic, mathematical, accounting, and financial tools as they apply to Tuff Shed business
• Ability to read, write and understand instructions given orally, in writing and/or in diagram form
• Ability to prepare written correspondence and reports that create a professional image for Tuff Shed
• Ability to effectively communicate at all levels, including customers, business partners, suppliers, co-workers, managers, and the general public
• Must have a valid driver's license and acceptable MVR
• Must be able to successfully complete Tuff Shed Forklift Certification

Nice To Haves

• experience in utilizing Customer Relationship Management (CRM) software including, Salesforce.com or similar systems as highly preferred
• DOT, OSHA, and employment law knowledge highly preferred

Responsibilities

• Conducts Site Checks as required, adhering to processes and procedures
• Provides back-up coverage for the Cross Dock Sales & Design Consultant: answer phones, greet customers, collect customer leads
• Performs customer service duties: resolve warranty issues
• Obtain building permits from building department
• Communicates to the GM/DM regarding sales and activities at the Cross Dock
• Build schedules, including subcontractor scheduling with the Operations Manager/Production Manager/Scheduling Coordinator
• Participates in identifying qualified subcontractors for the Cross Dock location; maintain relationships with the subcontractors
• Performs customer service warranty repair tasks on customer sites
• Receives and unloads kits from the factory store
• Oversees and coordinates customer builds, home show events, sales floor and incoming sales calls, site inspections, customer permits, warranty calls
• performs quality control inspections
• Inspects and maintains displays, customer repairs
• Responsible for the cleanliness of the Cross Dock, ensures tools and equipment are secured, inventoried, maintained
• Performs monthly cycle counts and ongoing inventory management
• Oversees Cross Dock fleet and DOT policies are adhered to
• Supervisors safety aspects of the Cross Dock as required by OSHA and Tuff Shed

Benefits

• Competitive compensation and bonus programs (based on position)
• Medical Benefits including Virtual Visits- The care you need-when, where and how you need it!
• Dental & Vision Benefits
• Flexible Savings Account (FSA)
• Employee Stock Ownership Plan (ESOP) – You’re more than an employee - Get rewarded for long and loyal service with ownership interest in the Company
• Paid Time Off and Paid Holidays.
• 401(k) plan
• On-Demand Access to Your Pay!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED