F&B Supervisor
Omni Hotels & Spas • Hilton Head Island, SC5d • Onsite
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F&B Supervisor -H2B
Omni Hotels & Spas•Hilton Head Island, SC
•Onsite
About The Position
This role involves supervising the daily operations of restaurant and food & beverage outlets to ensure exceptional guest service standards are maintained. The F&B Supervisor will monitor dining room activity, address guest concerns, and support various food and beverage operations including restaurants, lounges, banquets, and special events. The position also focuses on leadership, providing guidance and support to the service team, assisting with training, and conducting pre-shift meetings. Maintaining Omni service standards, ensuring quality presentation, and adhering to health, sanitation, and safety regulations are key aspects of the role. Administrative support includes assisting with inventory, scheduling, and reporting operational needs.
Requirements
- Must have been in the H2B program
- Have Food & Alcohol Servsafe Certifications
- Ability to work a flexible schedule including evenings, weekends, and holidays
- Ability to stand and walk for extended periods during shifts
- Ability to lift and carry items up to 30–40 pounds
- Ability to work in a fast-paced restaurant or hospitality environment
Nice To Haves
- Previous food and beverage or restaurant leadership experience preferred
- Strong leadership, communication, and interpersonal skills
- Excellent guest service and problem-solving abilities
- Ability to multitask and remain organized in a fast-paced hospitality environment
- Knowledge of restaurant service standards and food safety practices preferred
Responsibilities
- Assist in supervising daily operations of restaurant and food & beverage outlets
- Ensure exceptional guest service standards are maintained at all times
- Monitor dining room activity to ensure efficient and timely service
- Address guest questions, concerns, or service issues in a professional and timely manner
- Support operations for restaurants, lounges, banquets, and special events as needed
- Provide guidance, coaching, and support to servers, bartenders, hosts, and support staff
- Assist with training new team members and reinforcing service standards
- Conduct pre-shift meetings to communicate service expectations, menu knowledge, and daily updates
- Promote teamwork and maintain a positive, professional work environment
- Ensure compliance with Omni service standards and brand expectations
- Monitor food and beverage presentation, cleanliness, and overall guest experience
- Support staff in maintaining proper table setup, cleanliness, and organization of service areas
- Ensure compliance with health, sanitation, and safety regulations
- Follow responsible alcohol service guidelines and company policies
- Maintain cleanliness and organization of dining areas, service stations, and equipment
- Assist with inventory monitoring and ordering of supplies when needed
- Support scheduling and shift coverage coordination
- Report maintenance issues, equipment concerns, or operational needs to management
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
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