Supervisor Jobs

About The Position

Requirements

• High School Diploma or equivalent.
• Skilled Certified Ophthalmic Tech cross-trained in patient exam and operating room procedures.
• Five (5) years job related experience with two (2) years in a leadership role.
• Proficient with word processing, spreadsheets, and presentation software applications.
• BLS/CPR certified.

Nice To Haves

• JCAHPO certification and knowledge of office-based and/or ASC operating room procedure preferred.

Responsibilities

• Supervise overall day-to-day operations of a defined area within The Eye Center.
• Plan, organize, and direct day-to-day routine operations of preoperative, operative, and post-operative surgery patients.
• Provide training and on-boarding to new team members assigned to location.
• Coordinate and lead in-service and team meetings.
• Gather and resolve patient relations issues/complaints.
• Assist operations manager with weekly schedule format and staff shifting.
• Work with study coordinators to ensure all study patients are seen timely and in accord to clinic needs.
• Provide on-going performance feedback and addresses problems that arise.
• Work with operations leadership to complete annual performance review for team members.
• Participate directly in clinical and non-clinical roles.
• Coordinate the purchase of medical and office supplies necessary for the practice.
• Maintain inventory system to ensure adequate resources.
• Participate in maintenance program for all office and medical equipment for timely repairs and proper functioning.
• Assist operations leadership with all equipment and facility maintenance issues and concerns.
• Work with building safety captain to educate and train new employees on proper safety regarding facilities and equipment.
• Work with manager to formulate plan for professional development.
• Attend educational in-services as appropriate.
• Participate in professional activities and organizations to maintain knowledge of current trends, practices, and developments.
• Assist with communicating and maintaining TEC safety program standards.
• Oversee management of medication and supply ordering for clinic use.
• Attend monthly safety meetings and bi-weekly patient safety and clinical service meetings.
• Responsible for daily huddle and communication regarding patient and clinic flow, schedule updates, staffing schedules, equipment needs or repairs, etc. to providers and team.
• Serve as SuperUser for electronic medical record, EMR.