Supervisor Jobs

About The Position

Requirements

• Excellent interpersonal and relationship-building abilities.
• Exceptional written and verbal communication skills.
• Ability to manage multiple priorities while maintaining attention to detail.
• Strong problem-solving and critical thinking skills.
• High level of professionalism, discretion, and confidentiality.
• Proficiency with Microsoft Office 365 (Outlook, Excel, Word, Teams, PowerPoint).
• Strong organizational and project coordination skills.
• Minimum 3–5 years of experience in project coordination, executive administration, healthcare operations, recruitment coordination, or a related role.

Nice To Haves

• Experience with EMRs, physician/NP scheduling systems, or healthcare information systems is considered an asset.
• Medical Sales / Physician Management experience is an asset.

Responsibilities

• Support recruitment activities to build and expand the physician/NP panel, as per the required qualifications as set out by the Medical Review team.
• Coordinate interviews and candidate communications.
• Assist with workforce planning and succession planning.
• Secure contracts with physicians and NPs, including all verification of required licensing and certification.
• Coordinate all onboarding activities for physicians/NPs entering the program.
• Manage status of individualized onboarding plans and timelines.
• Serve as the primary point of contact for physicians/NPs throughout the onboarding process.
• Schedule orientation sessions, program introductions, and required meetings.
• Coordinate physician/NP training on program platforms, clinical workflows, policies, and operational processes.
• Monitor onboarding milestones and proactively identify and resolve delays.
• Maintain the active physician/NP panel.
• Manage physician/NP schedules and program participation.
• Monitor physician/NP status (Active, dormant, departing, and departed physicians/NPs).
• Monitor physician/NP capacity and measure it against program demand.
• Maintain records of provider profiles and credentials.
• Coordinate execution and maintenance of physician/NP agreements.
• Coordinate invoicing for services rendered.
• Liaise with Finance Accounts Payable regarding payment.
• Act as the first point of contact for physicians/NPs enrolled in the program.
• Resolve physician/NP-related operational issues.
• Coordinate with Operations, IT, EMR, Credentialing, and Billing.
• Support physician/NP engagement and retention.
• Maintain dashboards and produce reports as needed.
• Track onboarding metrics and identify opportunities to improve onboarding efficiency and physician/NP experience.
• Support ongoing process improvement initiatives to enhance program efficiency, consistency, and physician/NP experience.