Supervisor, Inventory Account Management
Cardinal Health • New York City, NY3d • Hybrid
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Supervisor, Inventory Account Management
Cardinal Health•New York City, NY
•Hybrid
About The Position
The Supervisor, Inventory Account Management is a dynamic people leader responsible for driving team performance and customer satisfaction within a healthcare supply chain environment. This role requires deep expertise in hospital supply chain operations and a proven ability to lead, develop, and motivate high-performing teams. The successful candidate is a proactive and organized leader who effectively builds relationships and influences stakeholders at all levels, including senior executives, clinicians, and inventory professionals. They will foster a culture of collaboration, accountability, and continuous improvement while demonstrating exceptional communication, business partnership, and problem-solving skills, along with an unwavering commitment to the highest standards of professionalism and service.
Requirements
- Bachelors degree or equivalent work experience preferred.
- 4+ years of experience preferred.
- Acute Hospital Supply Chain operations knowledge desired.
- Strong leadership skills desired.
- Customer service and account management skills desired.
- Analytical and strategic thinking desired.
- Self-motivated with a solution-oriented approach.
- Exceptional communication and presentation skills desired.
- Proficiency in Microsoft Office products.
- Ability to travel about 75% of time.
- Customer/Vendor credentialing is required (this may include vaccinations).
- Coordinates and supervises the daily activities of operations, or business support staff.
- Administers and executes policies and procedures.
- Ensures employees operate within guidelines.
- Decisions have a direct impact on work unit operations and customers.
- Frequently interacts with subordinates, customers and peer groups at various management levels.
- Interactions normally involve information exchange and basic problem resolution.
Responsibilities
- Direct management responsibility of a field-based team who is contracted to manage customer-owned inventory or perform other outsourced supply chain services.
- The supervisor may also be contracted to perform similar tasks.
- Conduct business dealings with customers in a way that creates superior customer experience, starting with initial implementation as well as account management functions.
- Commitment to deadlines and outcomes is critical.
- Travel to support customer requirements, new customer implementation, and general team management.
- Provide oversight and perform tasks associated with improving customers’ inventory management practices.
- Build custom reports to capture billing activities, program savings, and efficiencies.
- Coordinate transfer and rotation of shared inventory across sites.
- Provide monthly/quarterly/annual financial reporting.
- Daily team management (PTO and Sick coverage, training and development).
Benefits
- Medical, dental and vision coverage
- Paid time off plan
- Health savings account (HSA)
- 401k savings plan
- Access to wages before pay day with myFlexPay
- Flexible spending accounts (FSAs)
- Short- and long-term disability coverage
- Work-Life resources
- Paid parental leave
- Healthy lifestyle programs
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What This Job Offers
Job Type
Full-time
Career Level
Manager
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