Service Advisor Jobs

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Service Advisor (Hospitality Backgrounds Encouraged)

O2 Auto Service Midco LLC•Lebanon, NH
•$0 - $50,000•Onsite

About The Position

Auto Care Plus in Lebanon, NH is seeking a Service Advisor who excels at customer interaction and thrives in a fast-paced setting. This role is ideal for individuals with backgrounds in hospitality, hotel management, restaurants, retail, or guest services, as their skills are highly transferable. Service Advisors are the primary point of contact for customers, responsible for building trust, fostering long-term relationships, and ensuring a positive customer experience from beginning to end. The position emphasizes creating memorable customer experiences and ensuring guests feel well-cared for throughout their visit.

Requirements

  • Experience in hospitality, restaurant, hotel, retail, or customer-facing roles
  • Strong customer service and communication skills
  • A natural ability to build relationships and keep customers coming back
  • Comfort juggling multiple priorities in a fast-paced environment
  • Professional, positive attitude with a team-first mindset

Nice To Haves

  • Automotive experience is helpful, but not required

Responsibilities

  • Be the primary point of contact for customers and deliver an exceptional service experience
  • Build trust through clear communication, empathy, and follow-through
  • Manage appointments, explain recommended services, and keep customers informed throughout the repair process
  • Focus on customer retention by creating positive, repeatable experiences
  • Work closely with technicians and management to ensure a smooth, stress-free visit for every customer

Benefits

  • Starting salary $50k
  • Potential to earn $60 - $90k per year (salary plus bonus)
  • Amazing growth potential!
  • Health, dental, and vision benefits
  • 401(k) retirement plan with matching
  • Employee Assistance Program
  • Paid time off, Paid vacations, Paid training
  • Opportunity to be a trusted partner in a growing business
  • Support from a team of dedicated professionals
  • Discounts on auto repair, and more!

Career Resources

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