Service Advisor | Thousand Oaks Area Regional Application
About The Position
This is a general application for Service Advisor openings across Swickard's Thousand Oaks area dealerships. There is no specific position available at this time. Qualified candidates will be contacted as opportunities arise. Swickard Auto Group is a hospitality company that happens to sell and service cars. We believe the best guest experiences start with the best employee experiences. We operate multiple dealerships across the Thousand Oaks area -- representing Mercedes-Benz, Lexus, Land Rover, Chevrolet, Buick, GMC, Cadillac, Acura, and Honda. When Service Advisor openings arise at any of our stores, we want qualified candidates ready to move. No automotive experience required -- we hire for communication skills, hospitality instinct, and follow-through, and train the brand knowledge. If you're a guest-facing professional in or open to this market, we'd like to start the conversation now.
Requirements
- No automotive experience required -- service advisor, hospitality, sales, or any guest-facing background welcome
- Clear, composed communicator -- able to explain service needs in plain language and follow through without gaps
- Organized and accurate under the pace of a busy service operation
- Self-motivated with a genuine drive to serve people well and grow your earnings
- Valid driver's license with a clean driving record
Nice To Haves
- Hospitality and sales welcome
Responsibilities
- Serve as the primary point of contact for guests throughout the service process -- from write-up to delivery
- Translate technical repair information into clear, confident communication that earns trust and sets accurate expectations
- Build precise estimates, commit to realistic timelines, and follow through on every promise made to the guest
- Coordinate with technicians and parts to keep repair workflows moving efficiently and on schedule
- Identify and present additional service recommendations that protect guest safety and vehicle performance
- Deliver a consistent, professional guest experience that keeps people coming back
Benefits
- Medical, dental, and vision insurance
- Life insurance and supplemental coverage options
- Paid time off and paid holidays
- Employee vehicle purchase and service discounts
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
