Servers Jobs

About The Position

Requirements

• Knowledgeable of beverages, recipes and correct glassware and garnishes
• Knowledgeable and ensure compliance of all state liquor regulations
• Understand the mission, vision, and goals of the hotel
• Must be able to prioritize and work efficiently with limited supervision
• Must be detail oriented and able to multi-task efficiently
• Must be able to speak and understand and communicate the primary language(s) used in the workplace
• Must possess excellent communication, follow up, and organizational
• Must have the ability to push, pull bend, squat and lift on a regular basis
• Safety requirements of PPE as needed for duty assigned and with use of required tools and equipment
• Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up
• Be a clear thinker, remaining calm and resolving problems using good judgment
• Follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team

Responsibilities

• Prepare alcoholic and non-alcoholic beverages for bar and restaurants, in accordance with service standards
• Anticipate Guests’ needs, respond promptly and acknowledge all Guests, making recommendations from guests’ preferences
• Take Guests’ food and beverage orders, utilizing suggestive selling techniques
• Complete opening duties as assigned, including check quality and quantity of all bar stock and supplies using checklist
• Requisition all necessary supplies and transport from storeroom to bar
• Set bar according to service standards
• Set up all condiments (garnishes, juices, etc.) and beverages according to standards
• Prepare all fresh fruit garnishes according to service standards
• Ensure a sufficient supply of all flatware, glassware, and chinaware for service
• Ensure cleanliness and condition of assigned station and service areas
• Set upside stations with supplies and equipment
• Record orders of guests into the point-of-sale system and receive payment following service procedures
• Adhere to payment, cash handling and credit policies
• Open wine/champagne bottles and serve in accordance with service standards
• Retrieve food orders from kitchen
• Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas
• Guide the activities of the bar back to ensure optimum service to Guests
• Remove soiled wares from the bar.  Clean and wipe down the bar immediately after the Guest departs
• Collect and report tips at the end of the assigned shift
• Complete closing duties and reports as assigned and leave duty after reporting to the supervisor or Manager on Duty
• Must be RBS Certified and Food Safety certified as required
• Follow 4 Keys service standards, standard operation procedures, and safety standards
• Follow all appropriate policies and procedures while constantly striving to improve all standards of operations
• Follow safety and security procedures
• Work cohesively with co-workers and all departments as part of a team
• Adhere to attendance and reliability standards
• Follow all additional duties as assigned by management