Servers Jobs

About The Position

Requirements

• High school diploma or equivalent.
• Must be of legal age to serve and bartend per state law
• Valid alcohol server/seller certification (as required by state law)

Nice To Haves

• 1 year of related management experience preferred
• Strong knowledge of craft beer, cocktails, and food service best practices preferred

Responsibilities

• Deliver consistent amazing guest experiences through excellent service standards
• Handle guest complaints with professionalism and proactive problem-solving.
• Ensure that all food and beverages are served according to Big Grove standards
• Train and manage front-of-house (FOH) staff including bartenders, servers, hosts, and support staff.
• Coach staff to uphold company values, performance standards, and guest service expectations.
• Communicate expectations and hold team accountable to those expectations
• Pre shifts every day! Let your team know the game plan every shift.
• Maintain cleanliness, organization, and safety throughout the taproom.
• Oversee daily opening and closing procedures.
• Manage inventory and ordering of beverages, bar supplies, and front-of-house materials.
• Monitor product freshness and ensure tap line cleanliness and keg rotation.
• Monitor and manage labor costs, COGS, and other operational expenses.
• Execute daily cash handling, POS management, and sales reconciliation.
• Work with the leadership team to develop and implement promotions, events, and sales strategies.
• Ensure adherence to all federal, state, and local health and alcohol laws.
• Maintain accurate and up-to-date documentation related to employee certifications and licenses.
• Conduct regular safety checks and support a proactive approach to workplace safety.