Technical Delivery Manager

WTW•Buffalo, GA

1d•$70,000 - $85,000

About The Position

WTW’s Global Enterprise Technology team is building a world-class organization to drive technology delivery across our global business. As a Technical Delivery Manager, you will play a pivotal role in leading complex infrastructure and technology projects—bridging strategy, execution, and delivery excellence. You’ll work with cross-functional teams across geographies to deliver enterprise-scale solutions that improve resilience, efficiency, and user experience. This role demands a strong blend of technical depth, project delivery experience, and stakeholder management, combined with the ability to build and communicate a clear roadmap of priorities and outcomes. We’re looking for pragmatic, hands-on delivery leaders who can turn strategy into results, ensuring that technology changes are executed on time, within scope, and to the highest standards.

Requirements

Bachelor’s or Master’s degree in Computer Science, Engineering, Information Technology, or related field.
5+ years in technical delivery, infrastructure project management, or engineering leadership roles within large, global organizations.
Proven ability to deliver large-scale, cross-functional technology projects.
Strong understanding of enterprise infrastructure technologies and services.
Excellent communication, negotiation, and stakeholder management skills.
Strong experience in roadmap development, work prioritization, and delivery planning.
Familiarity with Agile/Scrum delivery frameworks and project tools (e.g., Azure DevOps, Jira, SharePoint, Visio, MS Office Suite).
Vendor management and financial oversight experience.

Nice To Haves

Certifications such as PMP, CSM, or SAFe.
Experience in end user services (DaaS, VDI, Endpoint Management).
Background in technical product management or delivery of large global infrastructure solutions.

Responsibilities

Lead the end-to-end delivery of global infrastructure and technology projects, from initiation through to handover.
Develop and maintain project plans, budgets, and schedules, ensuring delivery against milestones.
Identify, assess, and mitigate project risks; proactively resolve issues and dependencies.
Drive adoption of Agile, DevOps, and other modern delivery methodologies.
Serve as the primary liaison between business stakeholders, engineering teams, and external vendors.
Facilitate cross-functional collaboration across multiple regions and time zones.
Host regular team reviews, retrospectives, project updates and steering sessions to ensure transparency and alignment.
Mentor teams to build delivery discipline, accountability, and continuous improvement.
Partner with Engineering, Architecture, Security, Business, and Operations teams to translate problem statements into executable delivery plans.
Maintain working knowledge of core infrastructure technologies to guide discussions and decisions (e.g., Azure, Windows/Linux servers, Active Directory, pipeline, networking, monitoring and logging tools).
Ensure compliance with information security, data privacy, and operational standards.
Manage vendor relationships, contracts, and budgets related to assigned projects and platforms.
Oversee procurement activities, including quotes, purchase orders, and invoicing.

Benefits

Mental health/emotional wellbeing (including Employee Assistance Program)
Medical (including prescription drug coverage and fertility benefits)
Dental
Vision
Health Savings Account
Commuter Accounts
Health Care and Dependent Care Flexible Spending Accounts
Company-paid life insurance
Supplemental life insurance
AD&D
Group accident
Group critical illness
Group legal
Identity theft protection
Wellbeing program
Adoption assistance
Surrogacy assistance
Auto/home insurance
Pet insurance
Other work/life resources
Paid Holidays
Annual Paid Time Off (includes state/local paid leave where required)
Short-Term Disability
Long-Term Disability
Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave)
Paid Time Off (only included for Washington roles)
Qualified contributory pension plan (if eligible)
401(k) plan with annual nonelective company contribution
Non-qualified retirement plans available to senior level colleagues who satisfy the plans’ eligibility requirements.
Annual short-term incentive bonus.