Technical Delivery Manager

Barclays•Jefferson, CO

19h•Onsite

About The Position

The purpose of this role is to manage the efficient delivery of large-scale technical projects and capabilities across the bank. This involves collaborating with internal and external stakeholders to understand their needs and expectations throughout the software product lifecycle, ensuring adherence to agreed time, budget, and quality requirements. At Barclays, this role is part of a transformative journey to redefine the future of banking and craft innovative solutions. The Technical Delivery Manager will lead the delivery of network campus programs, ensuring compliance with delivery plans, budgets, quality standards, and governance requirements. This includes close collaboration with stakeholders to optimize infrastructure, address technical debt, and apply disciplined delivery governance, leveraging data and AI-driven insights to enhance transparency, decision-making, and execution outcomes.

Requirements

In-depth technical knowledge and experience in their assigned area of expertise.
Thorough understanding of the underlying principles and concepts within the area of expertise.
Experience delivering Networks infrastructure projects end-to-end, maintaining controls over meeting scope, schedule, budget, quality, and governance standards including reporting (milestones, RAID, dependencies, decision logs, etc).
Experience partnering with application and platform teams to prioritize and execute infrastructure estate optimization and legacy/technical debt remediation.
Experience using data analysis and dashboards/metrics to generate insights that inform prioritization, support decisions, and unblock delivery.
Experience identifying, assessing, and managing delivery/service risks and issues to closure, embedding controls and aligning with relevant policies, procedures, and regulatory expectations (including responsible AI considerations).
Experience improving delivery effectiveness by introducing automation and AI-enabled tools (e.g., copilots/assistants) for workflow efficiency, summarization, and reporting; define high-value use cases and measure outcomes.

Nice To Haves

Knowledge, skill, and experience with AI Platforms including CoPilot and other Barclays Platforms.
Proficiency in Microsoft Excel for data analysis and reporting.
Project Management experience and/or Certification (PMP, CAPM, Prince 2).

Responsibilities

Manage the delivery, resource allocation and improvement of complex technical project capabilities across the bank using Agile/Scrum methodologies for planning, stand-ups, demos, retrospectives and the execution of sprints.
Collaborate with customers and business teams to manage and implement customer trails to support the proposal of technically feasible solutions, and effort and timeline expectations.
Collaborate with software engineers, quality teams, product managers and other engineering teams to deliver high-quality products and features through the software project lifecycle aligned to the banks objectives, regulation and security policies.
Identify, assess, and mitigate risks associated with technical projects to prepare the bank for potential challenges.
Manage change requests and communication with stakeholders throughout the project lifecycle.
Manage vendor relations involved in technical projects to ensure they deliver according to agreed terms.
Stay abreast of the latest industry technology trends and technologies, to evaluate and adopt new approaches to improving deliver outcomes and to foster a culture of continuous learning, technical excellence and growth.
Perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.
Lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources (if the position has leadership responsibilities).
Demonstrate a clear set of leadership behaviours (Listen and be authentic, Energise and inspire, Align across the enterprise, Develop others) to create an environment for colleagues to thrive and deliver to a consistently excellent standard (if the position has leadership responsibilities).
Develop technical expertise in work area, acting as an advisor where appropriate (for an individual contributor).
Have an impact on the work of related teams within the area.
Partner with other functions and business areas.
Take responsibility for end results of a team’s operational processing and activities.
Escalate breaches of policies / procedure appropriately.
Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.
Advise and influence decision making within own area of expertise.
Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to.
Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function.
Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
Make evaluative judgements based on the analysis of factual information, paying attention to detail.
Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
Guide and persuade team members and communicate complex / sensitive information.
Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.
Demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship.
Demonstrate the Barclays Mindset – to Empower, Challenge and Drive.