Technical Delivery Manager
About The Position
WTW’s Global Enterprise Technology team is building a world-class organization to drive technology delivery across our global business. As a Technical Delivery Manager, you will play a pivotal role in leading complex infrastructure and technology projects—bridging strategy, execution, and delivery excellence. You’ll work with cross-functional teams across geographies to deliver enterprise-scale solutions that improve resilience, efficiency, and user experience. This role demands a strong blend of technical depth, project delivery experience, and stakeholder management, combined with the ability to build and communicate a clear roadmap of priorities and outcomes. We’re looking for pragmatic, hands-on delivery leaders who can turn strategy into results, ensuring that technology changes are executed on time, within scope, and to the highest standards.
Responsibilities
- Lead the end-to-end delivery of global infrastructure and technology projects, from initiation through to handover.
- Develop and maintain project plans, budgets, and schedules, ensuring delivery against milestones.
- Identify, assess, and mitigate project risks; proactively resolve issues and dependencies.
- Drive adoption of Agile, DevOps, and other modern delivery methodologies.
- Serve as the primary liaison between business stakeholders, engineering teams, and external vendors.
- Facilitate cross-functional collaboration across multiple regions and time zones.
- Host regular team reviews, retrospectives, project updates and steering sessions to ensure transparency and alignment.
- Mentor teams to build delivery discipline, accountability, and continuous improvement.
- Partner with Engineering, Architecture, Security, Business, and Operations teams to translate problem statements into executable delivery plans.
- Maintain working knowledge of core infrastructure technologies to guide discussions and decisions (e.g., Azure, Windows/Linux servers, Active Directory, pipeline, networking, monitoring and logging tools).
- Ensure compliance with information security, data privacy, and operational standards.
- Manage vendor relationships, contracts, and budgets related to assigned projects and platforms.
- Oversee procurement activities, including quotes, purchase orders, and invoicing.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
1-10 employees
