Manager, Technical Delivery

American Credit Acceptance•Spartanburg, SC

2d•Onsite

About The Position

We are seeking an experienced Manager, Technical Delivery to lead the end-to-end delivery of software, data, and platform initiatives within our lending ecosystem. This role requires a hands-on approach to planning, execution, risk management, and stakeholder communication. The successful candidate will lead cross-functional delivery across software engineering, data engineering, and product teams, and will also manage a small team of technical professionals. This position is ideal for someone who thrives in complex environments, enjoys solving delivery challenges, and can effectively translate business needs into technical execution.

Requirements

8+ years in technology project/program management delivering software or data products
Experience running projects that involve engineering teams, APIs, integrations, data pipelines, or cloud platforms
Strong planning, communication, and facilitation skills
Ability to manage multiple initiatives and unblock teams in a fast-moving environment
Experience with Agile/Scrum or hybrid methodologies
Ability to lead technical discussions and support engineers without needing to be hands-on

Nice To Haves

Experience in lending, banking, auto finance, or other regulated/transaction-heavy industries
Familiarity with modern data stacks (Snowflake, Redshift, Databricks, AWS)
Background working with product owners or in a product-led delivery model
PMP, CSM, SAFe, or similar credentials

Responsibilities

Own the program plan, delivery roadmap, and execution for initiatives within your assigned business area
Work directly with business leaders to clarify scope, define requirements, and establish success metrics
Run delivery across engineering teams "," ensuring clear priorities, timelines, risk mitigation, and communication
Drive sprint/iteration planning, dependency tracking, and cross-team coordination
Build delivery discipline: consistent processes, documentation, governance, and post-launch reviews
Anticipate risks and interdependencies across systems (origination, servicing, data, integrations, etc.)
Communicate program status, decisions, and blockers to IT and business leadership
Coach and lead a team of engineers and product owners to ensure alignment, quality, and accountability
Identify opportunities to improve how we estimate, plan, and deliver projects
Maintain strong relationships with business partners, vendors, and technology stakeholders